What is Exoscale?
Exoscale is a cloud computing platform that offers reliable, scalable, and secure infrastructure services.
What are the common problems faced by users on Exoscale?
Some common problems faced by users on Exoscale include connection errors, storage issues, and resource limitations.
How can I troubleshoot connection errors on Exoscale?
You can troubleshoot connection errors by checking your network settings, ensuring that your firewall is not blocking the connection, and contacting Exoscale support for assistance.
What should I do if I encounter storage issues on Exoscale?
If you encounter storage issues on Exoscale, check your storage settings and make sure you have enough storage space available. You can also contact Exoscale support for further assistance.
How can I upgrade my resource limits on Exoscale?
You can upgrade your resource limits on Exoscale by increasing your subscription plan or purchasing additional resources.
Why am I receiving an "out of credits" error on Exoscale?
You may receive an "out of credits" error if your account balance is insufficient to cover your current resource usage. You can top up your credits by accessing your account settings.
How can I set up automatic backups on Exoscale?
You can set up automatic backups on Exoscale by creating a backup schedule using the BackupNow feature. Refer to the Exoscale documentation for detailed instructions.
What should I do if my server becomes unresponsive on Exoscale?
If your server becomes unresponsive, try restarting it using the Exoscale control panel. If the issue persists, contact Exoscale support for assistance.
How can I secure my Exoscale account?
To secure your Exoscale account, enable two-factor authentication, use strong passwords, and regularly monitor your account activity. You can also refer to the Exoscale security guidelines for additional measures.
What are the recommended browsers for Exoscale?
The recommended browsers for Exoscale are Google Chrome, Mozilla Firefox, and Safari. Internet Explorer is not supported.
Why am I receiving a "permission denied" error on Exoscale?
You may receive a "permission denied" error if you do not have the necessary permissions to access a specific resource. Contact the account owner or Exoscale support for assistance.
How can I change the billing details on my Exoscale account?
You can change the billing details on your Exoscale account by accessing your account settings and updating the necessary information. Refer to the Exoscale documentation for detailed instructions.
Why is my server showing a "not responding" status on Exoscale?
Your server may show a "not responding" status if it has crashed or is experiencing technical issues. Try restarting it using the Exoscale control panel or contact support for assistance.
How can I manage my DNS records on Exoscale?
You can manage your DNS records on Exoscale by accessing the DNS section in the control panel. Refer to the Exoscale documentation for detailed instructions.
What is the Exoscale Marketplace?
The Exoscale Marketplace is a platform where users can find and deploy a variety of pre-configured applications for their Exoscale infrastructure.
Can I upload my own custom images on Exoscale?
Yes, you can upload your custom images on Exoscale using the Exoscale control panel or the API. Refer to the Exoscale knowledge base for detailed instructions.
What should I do if I accidentally delete a resource on Exoscale?
If you accidentally delete a resource on Exoscale, it cannot be restored. It is recommended to set up automatic backups or keep a backup of your important data.
How can I monitor my resource usage on Exoscale?
You can monitor your resource usage on Exoscale using the dashboard in the control panel or by setting up monitoring tools using the API. Refer to the Exoscale documentation for more information.
Why am I receiving a "quota exceeded" error on Exoscale?
You may receive a "quota exceeded" error if you have reached the resource limits set on your account. You can upgrade your plan or purchase additional resources to resolve this issue.
How can I migrate my existing servers to Exoscale?
You can migrate your existing servers to Exoscale using the Exoscale control panel or the API, or by using third-party migration tools. Refer to the Exoscale documentation for detailed instructions.
What should I do if I am unable to access my server on Exoscale?
If you are unable to access your server, try restarting it using the control panel. If the issue persists, contact Exoscale support for assistance.
How can I get support for an Exoscale service?
You can get support for an Exoscale service by contacting the Exoscale support team through the control panel, email, or live chat. Refer to the Exoscale support page for more information.
What is the Exoscale console?
The Exoscale console is a web-based terminal that allows users to access and manage their servers remotely through a secure connection.
How can I add collaborators to my project on Exoscale?
You can add collaborators to your project on Exoscale by accessing the "Members" section in your project settings and inviting them via email. They can then access the project through their own Exoscale account.
What are the different Exoscale availability zones, and how can I choose one?
Exoscale offers three availability zones in Europe: CH-GVA-2, CH-DK-2, and CH-DK-3. You can choose a specific availability zone while deploying resources through the control panel or API.
Can I schedule automated backups for my storage volumes on Exoscale?
Yes, you can schedule automated backups for your storage volumes by creating a backup schedule through the BackupNow feature. Refer to the Exoscale documentation for more information.
How can I get notified about scheduled maintenance on Exoscale?
You can get notified about scheduled maintenance on Exoscale by subscribing to the maintenance mailing list or following Exoscale on social media platforms for updates.
Is there a limit on the number of IPs I can attach to my server on Exoscale?
Yes, there is a limit on the number of IPs that can be attached to a server on Exoscale. Refer to the Exoscale documentation for information on the limits for your specific plan.
