Falkenberg Energi FAQ

Answers to your most common questions about Falkenberg Energi.

Quick, simple, and helpful information at a glance.

What is Falkenberg Energi?
Falkenberg Energi is a Swedish-based energy company that provides electricity, heating, and cooling solutions to private and business customers.
How can I contact Falkenberg Energi?
You can contact Falkenberg Energi by calling their customer service number at 010-488 00 00 or by emailing them at [email protected].
I am experiencing a power outage, what should I do?
In case of a power outage, check the circuit breakers in your home or business before contacting Falkenberg Energi. If the breakers are fine, then report the outage to Falkenberg Energi's customer service.
Why is my electricity bill higher than usual?
There could be several reasons for a higher electricity bill, such as increased energy consumption or a change in the energy market prices. Contact Falkenberg Energi for a detailed explanation of your bill.
How do I report a problem with my electricity or heating service?
You can report any issues with your electricity or heating service by contacting Falkenberg Energi's customer service.
I received a letter about a power outage scheduled for my area. Can I get more information on this?
Yes, you can contact Falkenberg Energi's customer service for more details about the scheduled power outage in your area.
Why is my electricity meter not working?
If your electricity meter is not working, contact Falkenberg Energi's customer service to schedule a meter reading appointment.
I have a question about my invoicing. Who can I contact?
If you have any questions or concerns about your invoice, you can contact Falkenberg Energi's customer service for assistance.
How do I switch to renewable energy with Falkenberg Energi?
You can choose a renewable energy plan with Falkenberg Energi by contacting their customer service and discussing your options.
What happens if I don't pay my energy bill on time?
If you do not pay your energy bill on time, you may incur late fees or risk a disruption in your energy service. Contact Falkenberg Energi to make payment arrangements if needed.
I received a warning notice about my payment, what should I do?
If you received a warning notice about your payment, contact Falkenberg Energi's customer service to discuss any payment options or arrangements.
Why is there no hot water in my building?
If you are experiencing a lack of hot water in your building, it may be due to maintenance or repairs. Contact Falkenberg Energi's customer service for more information.
What should I do if I smell gas in my home?
If you smell gas in your home, leave immediately and call Falkenberg Energi's emergency number at 0120-120 99 for assistance.
How do I sign up for paperless billing?
You can sign up for paperless billing by contacting Falkenberg Energi's customer service or by logging into your online account and selecting the paperless billing option.
I have a question about my district heating system. Who should I contact?
If you have any questions or concerns about your district heating system, contact Falkenberg Energi's customer service for assistance.
I received an error message when trying to log into my online account. What should I do?
If you received an error message when trying to log into your online account, try resetting your password or contact Falkenberg Energi's customer service for further assistance.
What should I do if I see a power line down?
If you see a power line down, do not touch it and call Falkenberg Energi's emergency number at 0120-120 99 immediately.
My energy bill seems unusually high, what could be the reason?
An unusually high bill could be due to increased energy consumption, faulty appliances, or a potential leak in your heating system. Contact Falkenberg Energi's customer service for assistance.
How do I report a streetlight that is out?
You can report a streetlight that is out by contacting Falkenberg Energi's customer service with the location and any other relevant information.
Can I make changes to my energy plan online?
Yes, you can make changes to your energy plan by logging into your online account or by contacting Falkenberg Energi's customer service.
Is there a way to lower my energy bill?
Yes, you can lower your energy bill by using energy-efficient appliances, turning off lights when not in use, and adjusting your thermostat. For more tips, you can visit the Falkenberg Energi website or contact their customer service.
How can I track my energy consumption?
You can track your energy consumption by logging into your online account or by using a smart meter provided by Falkenberg Energi.
Are there any government rebates or incentives for using renewable energy with Falkenberg Energi?
Yes, there may be government rebates or incentives available for using renewable energy. Contact Falkenberg Energi's customer service or check their website for more information.
Can I cancel my energy service with Falkenberg Energi at any time?
You can cancel your energy service with Falkenberg Energi by contacting their customer service. However, early termination fees may apply if you are still under a contract.
What happens if I miss a meter reading appointment?
If you miss a meter reading appointment, you may receive an estimated bill. Contact Falkenberg Energi's customer service to schedule a new appointment.
Where can I find information about energy market prices?
You can find information about energy market prices on Falkenberg Energi's website or by contacting their customer service.