How do I login to my FatCow account?
You can login to your FatCow account using your account username and password. The login page can be found here: https://panel.fatcow.com/account/login
I forgot my FatCow account password, what should I do?
You can reset your FatCow account password by clicking on the "Forgot Password?" link on the login page and following the instructions. You will receive an email with a link to reset your password.
I am receiving an "Error establishing a database connection" message on my website, what does this mean?
This error typically means that your website's connection to the database is not working properly. You may need to check your database credentials and make sure they are correct. Here is a helpful article from FatCow's Knowledgebase: https://www.fatcow.com/knowledgebase/article.bml?ArticleID=4474
My website is showing a blank page instead of its content, what could be the issue?
This could be due to a coding error or a plugin/theme conflict. Try clearing your browser's cache and disabling any recently installed plugins or themes to see if the problem is resolved.
How often are backup files created for my website?
FatCow creates automated backups of your website's files and databases on a daily basis. You can also manually create a backup at any time through the control panel.
I am seeing a "500 Internal Server Error" message on my website, what does this mean?
This error typically indicates an issue with your website's code or server configuration. You may need to check your .htaccess file and ensure there are no errors, or contact FatCow's support for assistance.
Can I add multiple domains to my FatCow hosting account?
Yes, you can add multiple domains to your account through the control panel. Here is a helpful article from FatCow's Knowledgebase: https://www.fatcow.com/knowledgebase/article.bml?ArticleID=5175
How do I change my domain's nameservers?
You can change your domain's nameservers through your domain registrar's website. Here is a helpful article from FatCow's Knowledgebase: https://www.fatcow.com/knowledgebase/article.bml?ArticleID=4973
I am getting a "Forbidden" error message when trying to access my website, how can I fix this?
This error could be due to incorrect file permissions or an issue with your .htaccess file. You may need to check your file permissions and ensure they are set properly, or contact FatCow's support for assistance.
How do I install an SSL certificate on my website?
You can install an SSL certificate through the control panel by following these steps: https://www.fatcow.com/knowledgebase/article.bml?ArticleID=5110
I am receiving a "Permission Denied" error when trying to access a file or directory, what should I do?
This could be due to incorrect file permissions. You may need to change the permissions of the file or directory to allow access. Here is a helpful article from FatCow's Knowledgebase: https://www.fatcow.com/knowledgebase/article.bml?ArticleID=2879
Can I upgrade or downgrade my hosting plan?
Yes, you can upgrade or downgrade your hosting plan at any time through the control panel. Here is a helpful article from FatCow's Knowledgebase: https://www.fatcow.com/knowledgebase/article.bml?ArticleID=4972
How do I transfer my domain to FatCow?
You can initiate a domain transfer through the control panel by following these steps: https://www.fatcow.com/knowledgebase/article.bml?ArticleID=2665
My website is showing a "Resource Limit Reached" error, what does this mean?
This error means that your website has exceeded the allocated resources on your hosting plan. You may need to optimize your website or upgrade to a higher plan. Here is a helpful article from FatCow's Knowledgebase: https://www.fatcow.com/knowledgebase/article.bml?ArticleID=2263
How do I cancel my FatCow hosting account?
You can cancel your hosting account through the control panel by following these steps: https://www.fatcow.com/knowledgebase/article.bml?ArticleID=2611
Can I get a refund if I cancel my hosting account?
Yes, FatCow offers a 30-day money back guarantee for shared hosting plans. Here is more information on how to request a refund: https://www.fatcow.com/knowledgebase/article.bml?ArticleID=4932
How do I add email accounts to my hosting plan?
You can add email accounts through the control panel by following these steps: https://www.fatcow.com/knowledgebase/article.bml?ArticleID=2076
I am not receiving emails on my hosting account, what could be the issue?
This could be due to incorrect email settings or a full mailbox. You may need to check your email settings and ensure your mailbox is not over the storage limit. Here is a helpful article from FatCow's Knowledgebase: https://www.fatcow.com/knowledgebase/article.bml?ArticleID=1526
How do I create a database for my website?
You can create a database through the control panel by following these steps: https://www.fatcow.com/knowledgebase/article.bml?ArticleID=4978
My website is loading very slowly, what can I do to improve its speed?
This could be due to a number of factors, such as excessive plugins, large images, or outdated software. You may need to optimize your website or contact FatCow's support for assistance.
How do I access my hosting control panel?
You can access your hosting control panel by logging into your FatCow account and clicking on "Control Panel" in the menu. Here is a helpful article from FatCow's Knowledgebase: https://www.fatcow.com/knowledgebase/article.bml?ArticleID=5496
How do I update my billing information?
You can update your billing information through the control panel by following these steps: https://www.fatcow.com/knowledgebase/article.bml?ArticleID=4966
I am receiving a "404 Not Found" error on my website, how do I fix this?
This error means that the page or file you are trying to access does not exist. You may need to check the URL and ensure it is correct, or contact FatCow's support for assistance.
Can I create subdomains for my website?
Yes, you can create subdomains through the control panel by following these steps: https://www.fatcow.com/knowledgebase/article.bml?ArticleID=5538
How do I access my website's file manager?
You can access the file manager through the control panel by following these steps: https://www.fatcow
