What is Federal Bank?
Federal Bank is a major private sector bank in India, with branches and ATMs across the country.
How can I open an account with Federal Bank?
You can open an account by visiting a Federal Bank branch or by applying online through the bank's website.
I forgot my Federal Bank account password. How can I reset it?
You can reset your password by clicking on the "Forgot Password" option on the bank's website or by visiting a Federal Bank branch.
What is the minimum balance requirement for a Federal Bank savings account?
The minimum balance requirement varies based on the type of account. Please refer to the bank's website for specific details.
I am not receiving my OTP for online transactions. What should I do?
If you are not receiving the OTP, please check if your mobile number is registered with the bank. If it is, you may contact the bank's customer care for further assistance.
Can I transfer funds from my Federal Bank account to another bank account?
Yes, you can transfer funds to other bank accounts using NEFT, RTGS, or IMPS services.
My debit/credit card is lost or stolen. What should I do?
You should immediately block your card by calling the 24x7 customer care number mentioned on the bank's website. You can also block the card through the bank's mobile app.
I am unable to access my mobile banking app. What could be the issue?
The issue could be due to an incorrect login credentials or a technical glitch. Please try again after some time or contact the bank's customer care for assistance.
What is the procedure for updating my personal details on my account?
You can update your personal details by visiting a Federal Bank branch and submitting a request along with the necessary documents.
How can I check my account balance?
You can check your account balance through online banking, mobile banking, SMS banking, or by visiting an ATM or the bank branch.
I am unable to transfer funds online. What could be the reason?
The issue could be due to insufficient funds in your account, incorrect account details, or a technical glitch. Please check the error message for more details or contact the bank's customer care for assistance.
Can I open a joint account with someone who is not a Federal Bank customer?
Yes, you can open a joint account with anyone, irrespective of whether they are a Federal Bank customer or not.
I have not received my Aadhaar update confirmation from the bank. What should I do?
Please ensure that you have linked your Aadhaar with your Federal Bank account and have completed the update process. If the issue persists, you can contact the bank for assistance.
How can I apply for a loan from Federal Bank?
You can apply for a loan through the bank's website or by visiting a branch. The specific loan requirements and procedure may vary.
I am unable to access my internet banking account. What should I do?
Please check if your login credentials are correct and try again. If the issue persists, you can contact the bank's customer care for assistance.
What should I do if I receive a suspicious email or message asking for my personal information?
Do not respond to such emails or messages and immediately report it to the bank's customer care. Do not share your personal and banking information with anyone.
How can I get a new ATM/Debit card if my current one is damaged?
You can apply for a new card through the bank's online banking portal or by visiting a branch.
I did not receive the cash after completing a transaction at the ATM. What should I do?
If the cash is not dispensed from the ATM, please report the issue to the bank's customer care immediately.
Can I open an account in a foreign currency with Federal Bank?
Yes, you can open an NRI account in foreign currency with Federal Bank.
What is the customer care helpline number for Federal Bank?
The customer care helpline number is 1800-425-1199 (toll-free) or 1800-420-1199 (toll).
I face issues while using the mobile banking app. What could be the problem?
The issue could be due to a poor internet connection, outdated app version, or a technical glitch. Please ensure you have a stable internet connection and update the app to the latest version. If the problem persists, you can contact the bank's customer care.
How can I check the status of my cheque?
You can check the status of your cheque by contacting the bank's customer care or by logging into your online banking account.
Can I change my mobile number linked to my Federal Bank account online?
No, you cannot change your mobile number online. You can update your number by visiting a Federal Bank branch and submitting a request.
What happens if a transaction is unsuccessful but the amount is debited from my account?
In such a case, the amount will be credited back to your account within 24-48 hours. If the issue persists, you can contact the bank's customer care for assistance.
How can I check the interest rate on my savings account?
The interest rates for savings accounts may vary based on the type of account and the bank's policies. You can check the interest rate on your account by visiting the bank's website or by contacting the customer care.
