What is FirstBankServicing?
FirstBankServicing is a platform that provides banking and financial services for FirstBank customers.
How do I access my FirstBank account through FirstBankServicing?
You can access your FirstBank account by logging into FirstBankServicing with your username and password.
I forgot my username for FirstBankServicing. How do I retrieve it?
You can retrieve your username by clicking on the "Forgot Username" link on the FirstBankServicing login page and following the prompts.
I forgot my password for FirstBankServicing. How do I reset it?
You can reset your password by clicking on the "Forgot Password" link on the FirstBankServicing login page and following the prompts.
I am unable to log into FirstBankServicing, what should I do?
Make sure you are using the correct username and password. If you are still unable to log in, contact FirstBank customer service for assistance.
Can I change my username and password for FirstBankServicing?
Yes, you can change your username and password by logging into FirstBankServicing and going to the "Settings" or "Profile" section.
Is there a fee for using FirstBankServicing?
No, FirstBankServicing is a free service for FirstBank customers.
How can I enroll in FirstBankServicing?
You can enroll in FirstBankServicing by going to the FirstBank website and clicking on the "Enroll" button on the FirstBankServicing page.
Can I access my credit card information through FirstBankServicing?
Yes, you can access your credit card information by linking your credit card to your FirstBankServicing account.
I am trying to make a payment through FirstBankServicing, but it is not going through. What should I do?
Check that you have sufficient funds in your account and that the payment details are entered correctly. If the problem persists, contact FirstBank customer service for assistance.
How can I view my transaction history on FirstBankServicing?
You can view your transaction history by logging into FirstBankServicing and going to the "Transactions" or "History" section.
I am seeing a "Transaction declined" message on FirstBankServicing, what does this mean?
This means that your transaction was not approved by FirstBank. Check that you have sufficient funds in your account or contact FirstBank customer service for further assistance.
What should I do if I see a suspicious transaction on my account through FirstBankServicing?
Contact FirstBank customer service immediately to report the transaction and secure your account.
How can I set up automatic bill payments through FirstBankServicing?
You can set up automatic bill payments by linking your biller's information to your FirstBankServicing account and selecting the automatic payment option.
I am getting an error message when trying to add a new biller on FirstBankServicing. What should I do?
Make sure you have entered the biller's information correctly and that they are a recognized biller. If you are still having trouble, contact FirstBank customer service for assistance.
Can I transfer funds to accounts at other banks through FirstBankServicing?
Yes, you can transfer funds to accounts at other banks by using the "External Transfers" feature on FirstBankServicing.
I am receiving an error message when trying to transfer funds on FirstBankServicing. How can I fix this?
Make sure you have entered all the required information correctly and have sufficient funds in your account. If the problem persists, contact FirstBank customer service for assistance.
Is there a limit to the amount of money I can transfer through FirstBankServicing?
Yes, there are daily and monthly limits for transfers through FirstBankServicing. You can view these limits on the "Transfer" or "External Transfers" page.
How can I update my contact information on FirstBankServicing?
You can update your contact information by logging into FirstBankServicing and going to the "Settings" or "Profile" section.
I am seeing a "Session Timeout" message on FirstBankServicing. What should I do?
This means that your session has expired due to inactivity. Simply log back in to continue using FirstBankServicing.
Can I access FirstBankServicing on my phone or tablet?
Yes, you can access FirstBankServicing through the FirstBank mobile app, available for download on the App Store and Google Play Store.
Is FirstBankServicing secure?
Yes, FirstBankServicing uses encryption and other security measures to protect your information and transactions. However, it is important for users to also take precautions to protect their account information.
I am unable to view my statements on FirstBankServicing. What should I do?
Make sure you have selected the correct account and statement period. If you are still unable to view your statement, contact FirstBank customer service for assistance.
How can I report a technical issue or error on FirstBankServicing?
You can report a technical issue by contacting FirstBank customer service or using the "Report a Problem" feature on FirstBankServicing.
I have a question that is not answered in this FAQ. Where can I find more information?
You can visit the FirstBank website, contact customer service, or refer to the FirstBankServicing user guide for more information.
