First Commonwealth FAQ

Answers to your most common questions about Firstcommonwealth.

Quick, simple, and helpful information at a glance.

What is First Commonwealth?
First Commonwealth is a bank that offers a range of financial services such as checking and savings accounts, loans, and investment options.
How do I open an account with First Commonwealth?
You can open an account by visiting a First Commonwealth branch or by applying online through their website.
I'm having trouble logging into my First Commonwealth online banking account. What should I do?
If you are having trouble logging in, try resetting your password or contact First Commonwealth's customer service for assistance.
What is the minimum balance requirement for a First Commonwealth checking account?
The minimum balance requirement varies depending on the type of checking account you have. It is best to check with a First Commonwealth representative or refer to their website for specific account requirements.
Can I access my First Commonwealth account through a mobile app?
Yes, First Commonwealth has a mobile banking app available for download on both iOS and Android devices.
I received an error message saying my deposit was rejected. What does this mean?
A rejected deposit means that your deposit was not accepted and may need to be resubmitted. Contact First Commonwealth for more information on why the deposit was rejected.
Is there a fee for using First Commonwealth's online banking services?
No, there is no fee for using First Commonwealth's online banking services.
How can I transfer funds between my First Commonwealth accounts?
You can transfer funds between your accounts by logging into your online banking account or by visiting a First Commonwealth branch.
I noticed a transaction on my account that I did not make. What should I do?
If you see a transaction on your account that you did not make, contact First Commonwealth immediately to report any suspected fraudulent activity.
Can I deposit a check through First Commonwealth's mobile app?
Yes, you can deposit a check through the mobile app by taking a photo of the front and back of the check.
What happens if I forget to make a loan payment?
If you forget to make a loan payment, you may be charged a late fee. It is best to contact First Commonwealth to make the payment as soon as possible.
Are there any fees associated with using First Commonwealth ATMs?
If you use a First Commonwealth ATM, there are no fees. However, if you use an ATM from another bank, there may be a fee.
Can I get a debit card from First Commonwealth?
Yes, you can obtain a debit card when you open a checking account with First Commonwealth.
How do I report a lost or stolen debit card?
If your debit card is lost or stolen, contact First Commonwealth's customer service immediately to report it and request a new card.
I am receiving a "transaction declined" error at a store. What could be the reason?
A transaction can be declined for various reasons, such as insufficient funds or a connection issue with the card reader. Contact First Commonwealth for more information.
How can I set up automatic bill payments with my First Commonwealth account?
To set up automatic bill payments, you can use First Commonwealth's bill pay service through its online banking or contact your billers directly.
What should I do if I suspect my account has been hacked?
If you suspect your account has been hacked, contact First Commonwealth's customer service immediately to report the issue and change your login information.
Can I access First Commonwealth's online banking services from outside the U.S.?
Yes, you can access online banking from anywhere as long as you have a reliable internet connection.
I am receiving an "account locked" message when trying to log in. What should I do?
If your account is locked, contact First Commonwealth's customer service to unlock it or to reset your login information.
Are there any age restrictions for opening a First Commonwealth account?
Generally, you must be at least 18 years old to open an account with First Commonwealth. However, minors may be able to open certain types of accounts with a parent or guardian as a joint account holder.
Can I transfer funds to and from an external bank account through First Commonwealth's online banking?
Yes, you can set up external account transfers through First Commonwealth's online banking platform.
How do I change my mailing address or phone number associated with my First Commonwealth account?
To change your contact information, you can log into your online banking account or contact First Commonwealth's customer service for assistance.
What is First Commonwealth's routing number?
First Commonwealth's routing number is 043306855. You can also find this number on the bottom of your checks.
What should I do if I experience technical issues while using First Commonwealth's mobile app?
If you encounter technical issues with the mobile app, make sure you have the latest version installed and try closing and reopening the app. If the problem persists, contact First Commonwealth's customer service.
Can I order new checks through First Commonwealth's website?
Yes, you can order checks through First Commonwealth's website or by visiting a branch.
I am unable to view my account balances on the mobile app. How can I fix this?
If you are unable to view your account balances on the mobile app, make sure you are logged in with the correct login information. If the issue continues, contact First Commonwealth's customer service for assistance.
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