What is fjordtravel?
Fjordtravel is a travel agency that specializes in organizing trips and excursions through the majestic Norwegian fjords.
What is a fjord?
A fjord is a long, narrow inlet of the sea, created by glaciers and surrounded by steep cliffs.
How can I book my trip with fjordtravel?
You can book your trip through our website, by phone, or by visiting one of our offices.
I am having trouble completing my booking online, what should I do?
If you are experiencing difficulties with our online booking system, please contact our customer service team for assistance.
What types of trips and excursions does fjordtravel offer?
We offer a variety of trips and excursions, including fjord cruises, hiking trips, cultural tours, and winter activities.
Can I customize my trip with fjordtravel?
Yes, we offer customizable trips to meet your specific preferences and needs. Please contact us for more information.
How far in advance should I book my trip with fjordtravel?
We recommend booking your trip at least 3 months in advance to ensure availability.
Do I need a visa to visit Norway?
The need for a visa depends on your country of citizenship. We recommend checking with your local embassy or consulate for more information.
What should I pack for my trip to Norway?
It is recommended to pack warm, waterproof clothing, comfortable shoes, and a camera to capture the stunning scenery.
Can I cancel or modify my booking with fjordtravel?
Yes, you can modify or cancel your booking, but please note that cancellation and modification fees may apply. Please refer to our terms and conditions for more information.
What is the currency used in Norway?
The currency used in Norway is the Norwegian Krone (NOK). It is recommended to have some cash on hand, as not all establishments accept credit cards.
How is the weather in Norway?
The weather in Norway varies depending on the season and location. It is generally mild in the summer and can get very cold in the winter. It is best to check the weather forecast before packing for your trip.
What should I do if I encounter an error message on the fjordtravel website?
Please try refreshing the page or clearing your browser's cache. If the issue persists, please contact our customer service team for assistance.
I have received a confirmation email for my booking, but the details are incorrect, what should I do?
Please contact our customer service team as soon as possible to rectify the error.
Can I bring my pet on my trip with fjordtravel?
It depends on the activity and destination. Please contact us for more information.
Are children allowed on fjordtravel trips and excursions?
Yes, children are welcome on most trips and may be eligible for discounted rates. Please check with us for specific details.
What is included in the price of my trip with fjordtravel?
The price of your trip includes transportation, accommodations, meals, and any specified activities. Please check the details of your booking for a complete list of inclusions.
Can I request special accommodations for medical or dietary needs?
Yes, please inform us of any special needs or requests at the time of booking, and we will do our best to accommodate them.
Are there any age restrictions for certain trips and excursions?
Some trips may have age restrictions for safety reasons. Please check with us for specific details.
Can I purchase travel insurance through fjordtravel?
We do not offer travel insurance, but we highly recommend obtaining it to protect yourself and your trip in case of unforeseen circumstances.
How can I provide feedback about my trip with fjordtravel?
We welcome feedback from our customers. You can leave a review on our website or social media platforms, or contact our customer service team directly.
Does fjordtravel offer discounts or promotions?
We periodically offer discounts and promotions, which will be advertised on our website and social media channels. You can also sign up for our newsletter to receive updates on promotions.
What is the cancellation policy for trips and excursions with fjordtravel?
Our cancellation policy may vary depending on the trip booked. Please refer to our terms and conditions for specific details.
Is there a customer service hotline for fjordtravel?
Yes, you can contact our customer service team at +47 919 73 000, available Monday-Friday from 9 am to 4 pm (GMT+1).
Are there any safety precautions I should be aware of during my trip?
Our guides are trained in safety procedures and will provide instructions and information before each activity. It is essential to follow their instructions to ensure a safe and enjoyable experience.
Can I change my travel dates after booking my trip with fjordtravel?
It may be possible to change your travel dates, depending on availability and applicable fees. Please contact our customer service team for assistance.
Are tips included in the price of my trip with fjordtravel?
Tips are not included in the price, but it is customary to leave a tip for excellent service in Norway.
