What is flaschenpost?
Flaschenpost is a delivery service that brings beverages such as wine, beer, and soft drinks directly to your doorstep.
How do I place an order with flaschenpost?
You can place an order through the flaschenpost website or by using their mobile app. Simply select your desired beverages, enter your delivery address, and choose a delivery time slot.
Why am I unable to complete my order on the flaschenpost website?
There could be several reasons for this, such as technical issues or incorrect information entered. Please try again or contact flaschenpost customer service for assistance.
Can I change my order after it has been placed?
Once an order is confirmed, it cannot be changed. However, you can cancel the order and place a new one.
What is the delivery radius for flaschenpost?
Flaschenpost currently delivers to several cities in Germany. You can check if your area is covered by entering your zip code on their website.
What are the delivery charges for flaschenpost?
Flaschenpost offers free delivery for orders above a certain amount. For orders below that amount, a small delivery fee will be applied.
How can I track my delivery?
You can track your delivery in real-time through the flaschenpost website or app.
What should I do if my delivery from flaschenpost is late?
If your delivery is delayed, please contact flaschenpost customer service for assistance.
Can I schedule a specific delivery time with flaschenpost?
Yes, you can choose a preferred delivery time slot during the ordering process.
What is flaschenpost's return policy?
Flaschenpost offers a 14-day return policy for any damaged or faulty products. Please contact their customer service for further assistance.
What types of payments does flaschenpost accept?
Flaschenpost accepts various payment methods, including credit/debit cards, PayPal, and mobile payment services.
Can I use vouchers or promo codes on flaschenpost?
Yes, you can redeem vouchers and promo codes during the checkout process on the flaschenpost website.
How do I create a flaschenpost account?
You can create a flaschenpost account by clicking on the "Register" button on their website or app and filling in your details.
What should I do if I forget my flaschenpost login information?
You can reset your password or retrieve your username by clicking on the "Forgot password?" or "Forgot username?" links on the login page.
Why am I getting a "Payment failed" error on flaschenpost?
This could be due to several reasons, such as insufficient funds, incorrect payment details, or a technical issue. Please check your payment details or try using a different payment method.
How do I report a problem with my order or delivery?
You can contact flaschenpost customer service through their website or app and report any issues you encounter.
Can I cancel my flaschenpost order?
Yes, you can cancel your order before it has been dispatched for delivery. After that, the order cannot be canceled.
Why am I unable to find certain products on flaschenpost's website?
This could be due to limited availability or out of stock products. Please check back later or contact flaschenpost customer service for more information.
Does flaschenpost have a loyalty or rewards program?
Yes, flaschenpost offers a loyalty program where you can collect points and redeem rewards with each purchase.
Can I change my delivery address after placing an order with flaschenpost?
If your order has not been dispatched, you can contact flaschenpost customer service to request a change of delivery address.
What should I do if there is a problem with the quality of the products delivered by flaschenpost?
Please contact flaschenpost customer service with details and evidence of the issue, and they will assist you with a solution.
How can I contact flaschenpost customer service?
You can contact flaschenpost customer service through their website, app, or by email at [email protected].
Can I opt for contactless delivery with flaschenpost?
Yes, flaschenpost offers contactless delivery where your order will be left at your doorstep without direct interaction with the delivery person.
Is flaschenpost available in other countries?
No, flaschenpost currently only operates in Germany.
Why am I unable to access certain features on the flaschenpost app?
This could be due to technical issues or an outdated version of the app. Please make sure you have the latest version and try again. If the issue persists, contact flaschenpost customer service for assistance.
How can I provide feedback or suggestions to flaschenpost?
You can send your feedback or suggestions to flaschenpost through their website or app, or by emailing their customer service team.
Does flaschenpost have a blog or resources for wine and beer enthusiasts?
Yes, flaschenpost has a blog where they share articles and tips about their products and the beverage industry.
Can I sign up for notifications from flaschenpost?
Yes, you can sign up for notifications through the flaschenpost website or app to receive updates on new products, promotions, and more.
