What is Flick?
Flick is a mobile app that allows you to quickly and easily send money to your friends and family.
How do I set up my Flick account?
To set up your Flick account, simply download the app from the App Store or Google Play Store, follow the prompts to create an account, and link your bank account.
I received an error message saying "Oops! Something went wrong." What should I do?
This could be caused by a temporary server issue. Try closing the app and reopening it, or wait a few minutes and try again. If the error persists, you can contact Flick customer support for assistance.
Can I use Flick to send money internationally?
No, Flick is currently only available for sending money within your own country.
I forgot my Flick password. How can I reset it?
You can reset your password by clicking on "Forgot Password" on the login page of the app and following the prompts.
Is my personal and financial information safe on Flick?
Yes, Flick uses industry-standard security measures to protect your personal and financial information.
How do I add a debit or credit card to my Flick account?
At this time, Flick only allows bank transfers from linked bank accounts. Debit or credit cards cannot be added.
I received an error message saying "Invalid recipient." What does this mean?
This error message could mean that the recipient's Flick account is not active, their bank information is incorrect, or they do not have a linked bank account.
Can I cancel a payment on Flick?
Yes, you can cancel a payment before it is processed by going to your transaction history and selecting the payment you wish to cancel.
How long does it take for a Flick payment to be processed?
Flick payments typically take 1-3 business days to process, depending on your bank's processing times.
I received an error message saying "Insufficient funds." What does this mean?
This means that you do not have enough funds in your linked bank account to complete the transaction.
Does Flick charge any fees for sending or receiving money?
No, Flick does not charge any fees for sending or receiving money. However, your bank may have fees associated with transfers.
Can I request money from someone on Flick?
No, Flick does not currently have a feature for requesting money from other users.
I received an error message saying "Linking bank account failed." What should I do?
This could be due to incorrect bank information or your bank not being supported by Flick. Please double-check your bank information and consult the list of supported banks on Flick's website.
Can I use Flick on a computer or only on my mobile device?
Flick is currently only available as a mobile app and can only be used on a mobile device.
Is there a transaction limit on Flick?
Yes, there is a daily limit of $500 on Flick transactions. This limit can be increased by providing additional verification information to Flick.
I received an error message saying "Payment failed." What should I do?
This could be due to insufficient funds or an issue with your bank. Please check your bank account and contact Flick customer support if the error persists.
Can I make a payment on Flick using my credit card?
No, Flick only allows bank transfers from linked bank accounts.
How can I view my transaction history on Flick?
You can view your transaction history by going to the "History" tab on the app.
Is there a limit on the number of transactions I can make on Flick in a day?
Yes, you can only make 5 transactions in a day on Flick. This limit is in place to protect against potential fraud or misuse.
Can I use Flick for business transactions?
Flick is designed for personal use only and should not be used for business transactions.
Can I transfer money from my Flick account back to my bank account?
No, you cannot transfer money from your Flick account back to your bank account. You can only send money to other Flick users.
I received an error message saying "Bank account not verified." How can I verify my account?
To verify your bank account, you will need to confirm two small deposits made by Flick into your account. Once these deposits are confirmed, your account will be verified.
Can I use Flick on multiple devices?
Yes, you can use Flick on multiple devices as long as they are logged in with the same account.
Why is my bank not listed as a supported bank on Flick?
Flick currently supports a limited number of banks, but they are constantly adding more. If your bank is not yet supported, you can submit a request for them to add it on their website.
How can I delete my Flick account?
To delete your Flick account, go to "Settings" in the app, scroll down, and select "Delete my account."
I have a suggestion or feature request for Flick. How can I submit it?
Flick values user feedback and you can submit your suggestions or feature requests on their website under the "Contact" tab.
Is there a customer support phone number for Flick?
Flick does not have a customer support phone number. You can contact support through the app's help center or by submitting a request on their website.
