What is FluentU?
FluentU is an online language learning platform that uses real-world videos to help you learn a new language.
How does FluentU work?
FluentU uses a combination of videos, interactive quizzes, and personalized learning tools to help you improve your language skills.
Is there a fee to use FluentU?
Yes, there is a monthly or annual subscription fee to access all of FluentU's features.
How do I sign up for FluentU?
You can sign up for FluentU by creating an account on their website or through their mobile app.
Can I try FluentU for free before committing to a subscription?
Yes, FluentU offers a free trial period for new users.
How many languages does FluentU offer?
FluentU currently offers courses in 9 languages: English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, and Japanese.
Can I switch languages on FluentU?
Yes, you can switch between languages at any time on FluentU.
What devices can I use FluentU on?
FluentU is compatible with desktop computers, laptops, and mobile devices such as smartphones and tablets.
Can I download videos from FluentU?
No, you cannot download videos from FluentU. They can only be accessed through the platform.
I cannot log in to my account. What should I do?
First, make sure you are entering the correct login credentials. If the issue persists, try resetting your password or contacting FluentU's customer support for assistance.
I'm experiencing technical difficulties while using FluentU. What should I do?
You can try clearing your browser's cache and cookies or restarting your device. If the issue persists, you can contact FluentU's support team for further assistance.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time through your account settings on the FluentU website or app.
Will I be refunded if I cancel my subscription?
If you cancel your subscription before the end of your free trial period, you will not be charged. Otherwise, refunds are not available for monthly or annual subscriptions.
Can I pause my subscription?
Yes, you can pause your subscription if you need to take a break from using FluentU. This feature is only available for annual subscriptions.
Is FluentU suitable for beginners?
Yes, FluentU offers courses for learners of different levels, including beginners.
Can I access FluentU on multiple devices?
Yes, you can access FluentU on multiple devices with one account. However, you can only be logged in on one device at a time.
How often is new content added to FluentU?
FluentU adds new content every month to keep the platform up-to-date and engaging for users.
Can I suggest videos or topics for FluentU to add?
Yes, FluentU welcomes suggestions for new content from its users. You can submit your suggestions through their website or app.
I am having trouble understanding a word in a video. Can I look it up on FluentU?
Yes, FluentU offers a feature called "hover dictionaries" that allows you to click on a word in the video and see its translation and definition.
Can I control the speed of the videos on FluentU?
Yes, you can adjust the speed of the videos to match your learning pace.
Are there any age restrictions for using FluentU?
Yes, FluentU is intended for users 13 years and older. Children under 13 must have a parent or guardian's consent to use the platform.
I accidentally deleted my progress on a lesson. Can I recover it?
No, once progress is deleted, it cannot be recovered. Make sure to save your progress regularly by clicking the "save" button at the end of each lesson.
The subtitles on a video do not match the audio. What should I do?
This issue may occur due to a slow internet connection. Try refreshing the page or waiting for a few minutes for the subtitles to sync with the audio.
Is there a limit to how many videos I can watch per day on FluentU?
No, there is no limit on the number of videos you can watch per day on FluentU. You can learn at your own pace.
Can I add my own video to FluentU for language learning purposes?
No, you cannot add your own video to FluentU. However, you can suggest videos for FluentU to add to their library.
I'm seeing an error message when trying to access FluentU. What does it mean?
Depending on the specific message, it could indicate an issue with your account, internet connection, or server error. You can contact FluentU's support team for help in troubleshooting the issue.
How can I contact FluentU's customer support?
You can contact FluentU's support team through their website or app by submitting a support ticket. You can also reach out to them on their social media platforms.
