What is FLVS?
FLVS stands for Florida Virtual School. It is a fully accredited, online education program for K-12 students.
How do I enroll in FLVS?
To enroll in FLVS, you need to contact your school counselor or administrator to register for courses.
I am having trouble logging in. What should I do?
First, make sure you are using the correct username and password. If you have forgotten your password, you can reset it through the FLVS login page. If you continue to have trouble, contact FLVS technical support for assistance.
My course is not showing up on my dashboard. What should I do?
Make sure you are enrolled in the course and that you are logged in to the correct account. If you are still having trouble, contact your teacher or FLVS technical support.
I am having difficulty accessing a lesson. What can I do?
Check your internet connection and browser settings. If those are not the issue, try clearing your browser's cache and cookies. If the problem persists, contact FLVS technical support for assistance.
I am getting an error message that says "connection reset" while using FLVS. What does this mean?
This means that there is a problem with your internet connection. Try refreshing the page or restarting your internet router. If the problem continues, contact your internet service provider.
I am unable to submit an assignment. What should I do?
First, make sure you have completed all required fields and attachments. If you continue to have trouble, try clearing your browser's cache and cookies. If the problem persists, contact your teacher or FLVS technical support.
My course is showing a "failed" grade. Why is this happening?
There are a few reasons why a grade may show as "failed", such as not meeting course completion requirements, not submitting assignments, or having a low overall average. Contact your teacher for clarification and to discuss how to improve your grade.
I am receiving an error message that says "too many attempts". What should I do?
This means you have exceeded the maximum number of attempts for that particular assignment. Contact your teacher for further instructions.
How do I request a course change?
To request a course change, contact your school counselor or administrator.
I am having difficulty accessing the FLVS virtual classroom. What can I do?
Make sure you are using a supported browser and that your computer meets the minimum system requirements. If the problem persists, contact FLVS technical support for assistance.
I am unable to hear audio in the virtual classroom. What should I do?
Check your computer's audio settings and make sure your speakers or headphones are plugged in and turned on. If the issue continues, try using a different web browser or contacting FLVS technical support.
I accidentally submitted the wrong assignment. What should I do?
Immediately contact your teacher to explain the situation. They may allow you to submit the correct assignment or make other arrangements.
I am having trouble understanding a concept in my course. What should I do?
First, review your notes and any provided resources. If you are still struggling, reach out to your teacher for extra help, or utilize FLVS's live chat service for additional assistance.
I am having difficulty uploading a file for an assignment. What can I do?
Make sure the file is compatible with FLVS's system. If it is, try uploading the file using a different web browser or clearing your cache and cookies. If the problem persists, contact FLVS technical support for assistance.
I am getting a message that says "course content unavailable". What does this mean?
This means that the course content you are trying to access is not currently available. Contact your teacher for further instructions.
Can I receive a refund for a course?
FLVS has a refund policy in place for students who drop a course before the specified deadline. Contact your school counselor or FLVS for more information.
I am getting an error message that says "invalid username or password". What should I do?
Try resetting your password through the FLVS login page. If you continue to have trouble, contact FLVS technical support for assistance.
My screen freezes while using the virtual classroom. How can I fix this?
Make sure your internet connection is stable and that you are using a supported browser. If the problem continues, try closing other programs or restart your computer. If the issue persists, contact FLVS technical support.
What is the minimum system requirements for using FLVS?
You can find the minimum system requirements on FLVS's website here: https://www.flvs.net/student-resources/technical/howto/minimum-system-requirements.
I am having trouble understanding my course schedule. What should I do?
Contact your school counselor or FLVS for assistance with your course schedule.
Can I use a mobile device to complete my FLVS courses?
FLVS courses are not optimized for use on mobile devices, so it is recommended to use a desktop or laptop computer for the best experience.
I am not receiving emails from FLVS. How can I fix this?
First, check your spam or junk folder to see if the email went there. If it did, mark it as "not spam" to prevent this in the future. If the emails are not in your spam folder, contact FLVS technical support to troubleshoot the issue.
My course is locked. What does this mean?
Some courses may have locked content that becomes available after completing certain lessons or assignments. Check with your teacher for more information on when the content will unlock.
How can I view my grades in FLVS?
You can view your grades by clicking on the "Progress" tab in your course dashboard. This will show you your overall grade for the course, as well as grades for individual assignments and assessments.
I am having trouble printing a document from my course. What should I do?
Make sure your printer is connected and turned on. If you continue to have trouble, try downloading the document and printing it from your computer. If the issue persists, contact FLVS technical support.
Is tutoring available through FLVS?
Yes, FLVS offers free tutoring services through their live chat feature. For more individualized tutoring, you can contact FLVS preferred tutors for a fee.
How do I access my final exam for a course?
Final exams are typically available once you have completed all required coursework. Contact your teacher for more information on how to access and take your final exam.
