What is FlyFrontier?
FlyFrontier is an American ultra-low-cost airline that offers affordable flights to various destinations within the United States, Mexico, and the Caribbean.
How can I book a flight with FlyFrontier?
You can book a flight with FlyFrontier by visiting their official website, using their mobile app, or by calling their customer service hotline.
Do I need to create an account to book a flight with FlyFrontier?
No, you do not need to create an account to book a flight with FlyFrontier. However, having an account can make the booking process faster and easier for future trips.
Can I change or cancel my flight with FlyFrontier?
Yes, you can change or cancel your flight with FlyFrontier. However, fees and restrictions may apply depending on the type of ticket purchased. It is best to check their website or contact customer service for more information.
What should I do if my flight is delayed or canceled?
If your flight is delayed or canceled, FlyFrontier will notify you through email or text message. You can also check the status of your flight on their website or app. If necessary, customer service can assist you with rebooking or refund options.
How early should I arrive at the airport for my FlyFrontier flight?
It is recommended to arrive at least 2 hours before your scheduled departure time for domestic flights and 3 hours for international flights.
Can I bring a carry-on bag with me on my FlyFrontier flight?
Yes, you can bring a small personal item for free on board, but a fee will apply for a carry-on bag. It is recommended to check their website for details on baggage fees and restrictions.
What forms of payment does FlyFrontier accept?
FlyFrontier accepts most major credit cards, debit cards, and PayPal as forms of payment.
Can I choose my seat on a FlyFrontier flight?
Yes, you can choose your seat when booking your flight or by using the "Manage My Booking" feature on their website or app.
Is there Wi-Fi available on FlyFrontier flights?
No, FlyFrontier does not currently offer Wi-Fi on their flights.
What are the dimensions and weight restrictions for baggage on FlyFrontier?
The dimensions and weight restrictions for baggage on FlyFrontier may vary depending on the type of ticket purchased. It is best to check their website for specific details or contact customer service.
Can I travel with a pet on a FlyFrontier flight?
Yes, FlyFrontier allows small pets to travel in the cabin for an additional fee. It is recommended to check their website for guidelines and restrictions on traveling with pets.
Is it possible to request special assistance on a FlyFrontier flight?
Yes, FlyFrontier offers special assistance for passengers with disabilities or medical needs. You can request this service when booking your flight or by contacting customer service.
How do I check-in for my FlyFrontier flight?
You can check-in for your FlyFrontier flight online, on their mobile app, or at the airport kiosk. You can also use the "Manage My Booking" feature to check-in and select or change your seat.
What if I forget my FlyFrontier username or password?
If you forget your FlyFrontier username or password, you can use the "Forgot Password" or "Forgot Username" feature on their website or app to reset it. You can also contact customer service for assistance.
Is smoking allowed on FlyFrontier flights?
No, smoking, including electronic cigarettes, is prohibited on all FlyFrontier flights.
What is the policy for pregnant women traveling on FlyFrontier flights?
Pregnant women can travel on FlyFrontier flights until their 38th week of pregnancy for single pregnancies, or until their 32nd week for multiple pregnancies. A doctor's note may be required. It is best to check their website for more information.
Can I bring food and drinks onboard a FlyFrontier flight?
Yes, you can bring your own food and non-alcoholic drinks on board. However, for safety reasons, hot food and alcohol are not allowed.
How do I receive a refund for my FlyFrontier flight?
You can request a refund for your FlyFrontier flight by contacting customer service. Refunds may be subject to fees and restrictions depending on the type of ticket purchased.
Is there an age requirement for traveling alone on a FlyFrontier flight?
Yes, children under the age of 15 must be accompanied by someone who is at least 15 years old when traveling on a FlyFrontier flight.
What if I have a complaint or feedback about my FlyFrontier flight?
You can submit a complaint or feedback to FlyFrontier by filling out the form on their website or by contacting customer service. They will do their best to address your concerns and improve their services.
How can I become a member of the Frontier Miles loyalty program?
You can become a member of the Frontier Miles loyalty program for free by signing up on their website or through their app. You can earn points for flights and other rewards.
What should I do if my baggage is delayed, lost, or damaged on a FlyFrontier flight?
If your baggage is delayed, lost, or damaged on a FlyFrontier flight, you can report it to the baggage claim office in the airport or by contacting customer service. It is recommended to report the issue as soon as possible and keep all relevant documents, such as boarding passes and baggage tags.
Can I purchase travel insurance for my FlyFrontier flight?
Yes, FlyFrontier offers travel insurance for an additional fee. It is recommended to read the terms and conditions carefully before purchasing.
How do I unsubscribe from FlyFrontier marketing emails?
You can unsubscribe from FlyFrontier marketing emails by clicking the "unsubscribe" link at the bottom of the email. You can also contact customer service for assistance.
Is there a customer service number for FlyFrontier?
Yes, you can contact FlyFrontier customer service at 801-401-9000. Customer service representatives are available 24/7.
