What is Flywire?
Flywire is a global payment platform that helps individuals and businesses send and receive international payments.
How does Flywire work?
Flywire allows users to make international payments using multiple methods, including bank transfers, credit or debit cards, e-wallets, and more.
Why do I need Flywire?
Flywire simplifies the process of making international payments, saves time, and offers competitive exchange rates.
How do I sign up for Flywire?
You can sign up for a Flywire account online by providing your email address, name, and password.
What currencies does Flywire support?
Flywire supports over 120 local currencies, making it easier to send and receive payments globally.
Can I use Flywire for personal and business payments?
Yes, Flywire caters to both individual and business payment needs.
Is Flywire secure?
Yes, Flywire uses the latest security measures to protect your information and ensure your payments are safe and secure.
What methods can I use to make Flywire payments?
You can make payments using bank transfers, credit or debit cards, e-wallets, or in-person cash payments at Flywire's partner locations.
Can I track my payment through Flywire?
Yes, you can track your payment in real-time through the Flywire dashboard or by contacting Flywire's customer support team.
What happens if my payment fails?
If your payment fails, you will receive an error message on the dashboard. You can contact Flywire's customer support team for assistance with resolving the issue.
Can I cancel a payment?
Yes, you can cancel a payment if it has not been processed yet. Once processed, payments cannot be canceled.
Can I get a refund for a payment made through Flywire?
Yes, you can request a refund for a Flywire payment if eligible. Please refer to Flywire's Refund Policy for more information.
How long does it take for a payment to be processed through Flywire?
The processing time for payments can vary depending on the payment method and country of origin. It typically takes 2-3 business days for Flywire to receive and process the payment.
What should I do if I have made a payment to the wrong recipient?
If you have accidentally made a payment to the wrong recipient, please contact Flywire's customer support team immediately for assistance.
Why am I being charged additional fees by Flywire?
Flywire may charge additional fees for certain payment methods or for currency conversion. These fees will be clearly stated at the time of payment.
What is the exchange rate used by Flywire?
Flywire uses real-time currency conversion rates, which are updated every few seconds to provide the most competitive exchange rates.
Can I change the payment method after I have initiated a transaction through Flywire?
No, you cannot change the payment method once the transaction has been initiated. You will need to cancel the payment and initiate a new transaction with the desired payment method.
Is Flywire available in all countries?
Yes, Flywire is available in almost all countries, with a few exceptions. You can check the list of supported countries on Flywire's website.
Can I schedule recurring payments through Flywire?
Yes, you can schedule recurring payments for certain types of payments, such as tuition payments. Contact Flywire's customer support team for more information.
Can I make Flywire payments on my mobile device?
Yes, you can make payments on the go using the Flywire mobile app, available for iOS and Android devices.
Why is my payment being held for verification?
Flywire may hold certain payments for verification purposes to ensure the security of the transaction and prevent fraud.
I received an error message saying card declined. What should I do?
Make sure you have entered your card details correctly and that your card is not expired. You can also try using a different payment method or contact your bank for assistance.
I received an error message saying insufficient funds. What should I do?
Make sure you have enough funds in your account to cover the payment. You can also try using a different payment method or contact Flywire's customer support team for assistance.
Can I add multiple payment methods to my Flywire account?
Yes, you can add and save multiple payment methods to your Flywire account for future transactions.
How can I get in touch with Flywire's customer support team?
You can contact Flywire's customer support team through email, live chat, or phone. For more details, visit Flywire's Contact Us page.
Can I change the recipient's information after initiating a transaction through Flywire?
No, you cannot change the recipient's information once the transaction has been initiated. You will need to cancel the payment and initiate a new transaction with the correct recipient information.
What should I do if I do not receive a receipt for my Flywire payment?
If you do not receive a receipt via email or on the dashboard, please contact Flywire's customer support team for assistance.
