FotoJet FAQ

Answers to your most common questions about FotoJet.

Quick, simple, and helpful information at a glance.

What is FotoJet?
FotoJet is an online graphic design tool that allows users to create various types of designs such as posters, flyers, social media graphics, and more.
How do I sign up for FotoJet?
You can sign up for FotoJet by going to their website and clicking on the "Sign Up" button in the top right corner.
Can I use FotoJet for free?
Yes, FotoJet offers a free version that allows users to access basic design features. However, there is also a paid version with more advanced features and templates.
Is FotoJet easy to use for beginners?
Yes, FotoJet has a user-friendly interface and offers easy-to-follow tutorials for beginners.
I'm having trouble uploading my own photos to FotoJet. What should I do?
Make sure the file format of your photo is supported by FotoJet. If the issue persists, try clearing your browser's cache or using a different web browser.
How do I save my design in FotoJet?
To save your design, click on the "Save" button in the top right corner of the screen. You can also choose to export your design in different file formats.
Can I collaborate with others on a design in FotoJet?
Yes, with the paid version of FotoJet, you can invite others to edit or view your design by sharing a unique link or through email.
Is there a mobile app for FotoJet?
Yes, FotoJet has a mobile app available for both iOS and Android devices.
I'm getting an error message when trying to save my design. What does it mean?
The error message could be due to a technical issue or an error in your design. Try refreshing the page and checking for any mistakes in your design before trying to save again.
Can I access my designs on FotoJet from different devices?
Yes, you can access your designs on FotoJet from any device as long as you are signed in to your account.
Can I print my designs directly from FotoJet?
Yes, with the paid version of FotoJet, you can download and print your designs in high resolution.
I accidentally deleted my design. Can I recover it?
If you have not saved your design, unfortunately, it cannot be recovered. Be sure to save your work frequently to avoid losing it.
How do I cancel my paid subscription for FotoJet?
To cancel your subscription, go to your account settings and click on the "Cancel Subscription" button. You can also contact FotoJet's customer support for assistance.
I'm having trouble loading FotoJet on my browser. What should I do?
Try clearing your browser's cache and cookies or using a different web browser. If the issue persists, contact FotoJet's customer support.
Is there a limit to the number of designs I can create on FotoJet?
With the free version of FotoJet, you can create an unlimited number of designs, but some advanced features may be limited. The paid version offers unlimited access to all features.
Can I use images from Google or other websites in my designs on FotoJet?
No, it's best to use your own images or images from FotoJet's library to avoid copyright infringement.
How do I change the size or dimensions of my design in FotoJet?
You can change the size or dimensions of your design by clicking on the "Crop & Resize" button in the top toolbar and entering your desired size.
Can I use fonts from my computer on FotoJet?
Yes, you can upload your own fonts to FotoJet and use them in your designs.
Is there a way to undo changes in my design on FotoJet?
Yes, you can click on the "Undo" button in the top toolbar or use the shortcut "Ctrl + Z" (Windows) or "Command + Z" (Mac) to undo changes in your design.
How do I add text to my design in FotoJet?
Click on the "Text" button in the top toolbar and choose from a variety of fonts, colors, and styles to add text to your design.
Can I share my designs on social media directly from FotoJet?
Yes, with the paid version of FotoJet, you can share your designs on various social media platforms directly.
I'm having trouble exporting my design to my device. What should I do?
Make sure your design is saved and that you have a stable internet connection. You can also try clearing your browser's cache before exporting.
How do I add a border or background to my design in FotoJet?
You can add a border or background to your design by going to the "Clipart" or "Background" tabs in the left sidebar and selecting your desired element.
Can I use my own logo in my design on FotoJet?
Yes, you can upload your own logo or image to use in your design.
Is there a way to change the color of an element in my design on FotoJet?
Yes, you can click on the element and use the color picker tool in the top toolbar to change its color.
What is the resolution and DPI of designs created on FotoJet?
The resolution and DPI of designs created on FotoJet depend on the size and quality of the image files used in the design. You can choose to export your design in different resolutions and DPI settings.
Can I create designs offline on FotoJet?
No, you need an internet connection to use FotoJet. However, once you have saved your design, you can access and edit it offline.
I'm experiencing a technical issue not listed here. What should I do?
If you are experiencing a technical issue not addressed here, please contact FotoJet's customer support for assistance or check their Help Center for more resources.