France 24 FAQ

Answers to your most common questions about France 24.

Quick, simple, and helpful information at a glance.

What is France24?
France24 is a 24-hour international news and current affairs television network based in Paris, France.
How can I watch France24?
France24 can be watched on television, online, and through various mobile and streaming applications.
Why is France24 not available in my country?
France24 may not be available in certain countries due to licensing or regulatory restrictions. You can check the availability in your country on their website.
Why am I receiving an error message when trying to access France24?
This could be due to various reasons such as a technical issue, internet connectivity problems, or compatibility issues with your device. Please try reloading the page or accessing it from a different device.
Why can't I hear any audio when watching France24?
This could be a problem with your device's audio settings. Please check if your volume is turned up and if you have any headphones or speakers connected. You can also try refreshing the page or clearing your browser's cache.
Why is the video quality poor on France24?
The video quality may be affected by your internet connection speed. If you have a slow connection, you can try reducing the video quality or watching at a later time.
Why does the video on France24 keep buffering?
This could be due to a slow internet connection or high traffic on the website. You can try pausing the video for a few seconds to let it load, or try watching at a different time.
How can I get subtitles on France24?
France24 offers subtitles in multiple languages. You can select your preferred language by clicking on the "subtitles" button on the video player.
How often is France24 updated?
France24 provides 24/7 coverage of news and events. It is constantly updated with the latest information.
Can I watch France24 on my mobile phone?
Yes, France24 has mobile applications available for both iOS and Android devices which can be downloaded from the App Store or Google Play Store.
Why am I unable to log in to my France24 account?
Please make sure you are using the correct login credentials. If you have forgotten your password, you can reset it by clicking on the "Forgot password" link on the login page.
Why am I seeing advertisements on France24?
As a free news network, France24 relies on advertisements to support their operations. You can opt to become a premium subscriber to have an ad-free experience.
How can I report a technical issue on France24?
You can report any technical issues on France24 by contacting their customer support team through their website or social media channels.
Is France24 available in other languages besides French?
Yes, France24 is available in English, French, Arabic, and Spanish. Some programs may also be available in other languages with subtitles.
Why am I unable to play a specific video on France24?
This may be due to copyright restrictions or technical issues with the video. You can try accessing the video at a later time or contacting France24 for further assistance.
Can I watch past episodes or news segments on France24?
Yes, France24 has a section on their website where you can access past episodes and news segments.
How can I contact a reporter or anchor seen on France24?
You can contact France24 reporters and anchors through their social media accounts or by sending an email to their official email address listed on the website.
Does France24 have a bias in their reporting?
France24 prides itself on providing impartial and unbiased news coverage. However, like any news network, they may have a unique perspective on certain topics.
Why is France24 streaming unavailable at times?
This could be due to technical difficulties or scheduled maintenance. You can check France24's social media channels for any updates on their streaming availability.
How can I stay updated on the latest news from France24?
You can follow France24 on their social media accounts or sign up for their newsletter to receive the latest news and updates.
How can I suggest a news topic for France24 to cover?
You can suggest news topics or story ideas to France24 by contacting them through their website or social media channels.
Is France24 affiliated with the French government?
No, France24 is a public news network funded by the French government but operates independently.
Can I watch France24 offline?
Yes, you can download the France24 mobile app to watch select videos and programs offline.
Why is France24's website not loading?
This may be due to an internet connectivity issue or a temporary outage on their website. You can try refreshing the page or accessing it at a later time.
How can I become a contributor or submit my work to France24?
You can submit your work or become a contributor for France24 by contacting their editorial team through their website.
Is there a cost to access France24's content?
France24's online content is free to access, but they do offer a premium subscription with additional features. You can find more information on their website.