Fulton Bank Service FAQ

Answers to your most common questions about Fulton Bank Service.

Quick, simple, and helpful information at a glance.

What is Fulton Bank?
Fulton Bank is a regional financial institution that offers banking, lending, and investment services to individuals and businesses.
How do I open an account with Fulton Bank?
To open an account with Fulton Bank, you can apply online, visit a branch location, or call their customer service hotline.
What are the requirements for opening an account with Fulton Bank?
The requirements for opening an account may vary depending on the type of account you want to open. Generally, you will need to provide identification, proof of address, and a minimum opening deposit.
How can I access my Fulton Bank account online?
You can access your account online by enrolling in Fulton Bank's online banking service. You will need to provide your account information and create login credentials.
What should I do if I forget my Fulton Bank online banking password?
If you forget your password, you can click on the "Forgot Password" link on the login page and follow the prompts to reset your password.
What should I do if I am unable to access my Fulton Bank online account?
If you are having trouble accessing your account, you can try clearing your browser's cookies and cache, or you can contact Fulton Bank's customer service for assistance.
How can I deposit a check into my Fulton Bank account?
You can deposit a check by using Fulton Bank's mobile banking app, ATM, or by visiting a branch location. You can also deposit checks through the mail or through a direct deposit service.
What is the maximum daily limit for mobile check deposits at Fulton Bank?
The maximum daily limit for mobile check deposits at Fulton Bank is $5,000 per day and $25,000 per month.
What are the fees for using an ATM that is not owned by Fulton Bank?
Fulton Bank may charge a fee for using an ATM that is not owned by them. The exact fee amount may vary, but you can check the ATM for any fees before making a transaction.
Can I transfer money between my Fulton Bank accounts and accounts at other banks?
Yes, you can transfer money between your Fulton Bank accounts and accounts at other banks. You will need to set up external transfers through your online banking account.
How long does it take for a transfer to be processed and reflected in my Fulton Bank account?
The processing time for transfers may vary, but it usually takes 1-3 business days for the funds to be available in your account.
What should I do if I see unauthorized activity on my Fulton Bank account?
If you notice any unauthorized activity on your account, you should contact Fulton Bank's customer service immediately and report the activity.
How can I report a lost or stolen debit card?
You can report a lost or stolen debit card by calling Fulton Bank's customer service hotline or by logging into your online banking account and reporting it through the card management feature.
What do I do if my debit card is declined?
If your debit card is declined, you should check your account balance, make sure you have enough funds to cover the transaction, and contact Fulton Bank's customer service if the issue persists.
Can I get overdraft protection for my Fulton Bank account?
Yes, you can set up overdraft protection for your account to avoid overdraft fees. You can link a savings account or apply for a line of credit to serve as overdraft protection.
How do I dispute a transaction on my Fulton Bank account?
If you need to dispute a transaction on your account, you can contact Fulton Bank's customer service and report the issue. They will assist you in filing a dispute and investigating the transaction.
What are the fees for using online bill pay through Fulton Bank?
There may be fees associated with using online bill pay, depending on the type of account and services you have with Fulton Bank. You can check with your local branch or refer to your account's fee schedule for more details.
How do I change my address on my Fulton Bank account?
To change your address, you can log into your account online and update your information, or you can visit a branch location and fill out a change of address form.
What should I do if I receive a suspicious email or text message claiming to be from Fulton Bank?
If you receive a suspicious email or text message, do not click on any links or provide personal information. Contact Fulton Bank's customer service and report the suspicious message.
What is required to apply for a loan from Fulton Bank?
The requirements for a loan application may vary, but generally, you will need to provide personal and financial information, such as income, employment, and credit history.
Can I make international wire transfers through Fulton Bank?
Yes, you can make international wire transfers through Fulton Bank, but you will need to visit a branch location or contact their customer service for assistance.
How can I reset my online banking security questions?
You can reset your online banking security questions by logging into your account and going to the "My Profile" section. From there, you can change your security questions and answers.
What should I do if I receive a tax refund check made out to Fulton Bank?
If you receive a tax refund check made out to Fulton Bank, you can deposit it into your account using the mobile app, ATM, or by visiting a branch location.
Can I send a money order through Fulton Bank?
No, Fulton Bank does not offer money order services. You may be able to purchase a money order from other institutions, such as the post office or convenience stores.
What should I do if my debit card is about to expire?
If your debit card is about to expire, Fulton Bank will automatically send you a new card before the expiration date. If you do not receive a new card, you can contact their customer service for a replacement.