What is Fundly?
Fundly is an online fundraising platform that helps individuals, nonprofits, and political campaigns raise money and awareness for their cause.
How do I sign up for Fundly?
To sign up for Fundly, go to their website and click on the "Sign Up" button. You can also sign up through Facebook or Google.
What forms of payment does Fundly accept?
Fundly accepts all major credit and debit cards, as well as PayPal.
How do I create a fundraising campaign on Fundly?
To create a fundraising campaign, log in to your Fundly account and click on the "Create a Campaign" button. Follow the step-by-step instructions to set up your campaign.
Can I customize my campaign page on Fundly?
Yes, you can customize your campaign page by adding images, videos, and text to make it more engaging and personalized.
How do I share my campaign on social media using Fundly?
You can share your campaign on social media by clicking on the "Share" button on your campaign page and selecting the social media platforms you want to post on.
Is there a minimum or maximum donation amount on Fundly?
There is no minimum or maximum donation amount on Fundly. However, you can set donation tiers on your campaign page for donors to choose from.
Can I track the progress of my campaign on Fundly?
Yes, you can track the progress of your campaign by logging in to your account and clicking on the "Dashboard" tab.
How can I thank my donors on Fundly?
You can thank your donors by sending them a personalized thank-you message through the Fundly platform or by sending them a physical thank-you note.
What fees does Fundly charge?
Fundly charges a 4.9% platform fee and a 2.9% + $0.30 processing fee for each donation. These fees help cover the costs of running the platform.
Can I refund a donor on Fundly?
Yes, you can issue a refund to a donor on Fundly. Go to the "Donor" tab on your campaign page and select the donor you want to refund. Click on the "Refund" button and follow the instructions.
Why is my fundraiser not showing up on Fundly's public listing?
If your fundraiser is not showing up on Fundly's public listing, it is likely because it is still in draft mode. To make it visible, go to your campaign page and click on the "Publish" button.
How do I edit my fundraiser on Fundly?
To edit your fundraiser, log in to your account and go to your campaign page. Click on the "Edit" button and make the necessary changes.
I've received an error message while donating on Fundly. What should I do?
If you receive an error message while donating on Fundly, try refreshing the page and submitting your donation again. If the issue persists, contact Fundly's customer support for assistance.
Can I use Fundly to raise money for a personal cause?
Yes, Fundly can be used to raise money for a personal cause, such as medical expenses or educational costs.
Is Fundly available in other languages besides English?
No, Fundly is currently only available in English.
Can I transfer funds from Fundly to my bank account?
Yes, you can transfer funds from Fundly to your bank account by linking your bank account to your Fundly account and requesting a withdrawal.
What should I do if I've forgotten my Fundly password?
If you've forgotten your Fundly password, click on the "Forgot Password" button on the login page. You will then receive an email to reset your password.
Is my personal information secure on Fundly?
Yes, Fundly takes the security and privacy of its users very seriously and uses encryption technology to protect your personal information.
I've encountered a bug on Fundly. How can I report it?
If you encounter a bug on Fundly, you can report it by clicking on the "Help" button on the bottom right corner of the page and submitting a support request.
Can I delete my Fundly account?
Yes, you can delete your Fundly account by going to your account settings and clicking on the "Delete Account" button at the bottom of the page. Keep in mind that this action is permanent and cannot be undone.
Why was my fundraiser deleted from Fundly?
Your fundraiser may have been deleted from Fundly due to a violation of their terms of service or community guidelines. Please refer to their policies for more information.
How can I get my nonprofit or political campaign verified on Fundly?
To get your nonprofit or political campaign verified on Fundly, contact Fundly's customer support and provide them with the necessary documentation to verify your organization.
Can I set up a recurring donation on Fundly?
Yes, you can set up a recurring donation on Fundly by selecting the option to make your donation monthly or quarterly.
How long does it take for funds to be deposited into my bank account?
Funds are usually deposited into your bank account within 5-7 business days after a donation is made. If it takes longer, contact Fundly's customer support for assistance.
Can I use Fundly to raise funds for a for-profit business?
No, Fundly is not intended for raising funds for for-profit businesses. It is meant for personal, nonprofit, and political fundraising campaigns.
