What is Fuze and what can it be used for?
Fuze is a unified communications platform that allows for messaging, video conferencing, and collaboration. It can be used for remote work, virtual meetings, and team collaboration.
How can I download the Fuze desktop application?
The Fuze desktop application can be downloaded from the Fuze website or from the app store on your desktop device.
Can I use Fuze on my mobile device?
Yes, Fuze is available for download on iOS and Android devices.
What is the recommended internet speed for using Fuze?
Fuze recommends a minimum internet speed of 1.5 Mbps for standard video conferencing and 3 Mbps for HD video conferencing.
Can I join a Fuze meeting without an account?
Yes, you can join a Fuze meeting as a guest without an account.
How do I schedule a Fuze meeting?
To schedule a Fuze meeting, log in to your Fuze account and click on the 'Schedule' button. Fill in the meeting details and invite participants.
Why am I unable to join a Fuze meeting?
There could be several reasons for being unable to join a Fuze meeting, such as incorrect meeting ID, expired meeting link, or network connection issues.
Can I record a Fuze meeting?
Yes, you can record a Fuze meeting by clicking on the 'Record' button in the meeting toolbar.
How can I share my screen during a Fuze meeting?
To share your screen, click on the 'Share' button in the meeting toolbar and select the screen or application you want to share.
What is the maximum number of participants in a Fuze meeting?
The maximum number of participants varies depending on your Fuze account plan. It can range from 50 to 1,000 participants.
What should I do if I receive an error message during a Fuze meeting?
If you receive an error message, try refreshing your browser or closing and reopening the Fuze application. If the error persists, contact Fuze support for assistance.
Can I change my profile picture in Fuze?
Yes, you can change your profile picture by clicking on your profile icon, selecting 'Settings', and then 'Profile'.
Is there a limit on the file size that can be shared through Fuze?
Yes, the maximum file size for sharing through Fuze is 100 MB.
How do I add a contact in Fuze?
To add a contact, click on the 'Contacts' tab and click on the plus sign. Fill in the contact's details and click 'Save'.
Can I make international calls through Fuze?
Yes, you can make international calls through Fuze. However, additional fees may apply depending on your Fuze account plan.
How do I change my Fuze meeting background?
You can change your Fuze meeting background by clicking on the 'Virtual Background' option in the meeting toolbar and selecting a background image.
What should I do if my audio or video is not working in Fuze?
If your audio or video is not working, try adjusting your device's audio and video settings. You can also check your internet connection or try restarting your device.
How do I leave a Fuze meeting?
To leave a Fuze meeting, click on the 'Leave' button in the meeting toolbar.
Can I switch between audio and video during a Fuze meeting?
Yes, you can switch between audio and video by clicking on the camera or microphone icon in the meeting toolbar.
What is the difference between a Fuze user and a guest?
A Fuze user has a registered account and access to all Fuze features, while a guest can only join meetings as a participant without an account.
How can I change my Fuze meeting settings?
You can change your Fuze meeting settings by clicking on the gear icon in the meeting toolbar and selecting 'Meeting Settings'.
Is Fuze compatible with other video conferencing platforms?
Yes, Fuze is compatible with other video conferencing platforms, such as Skype for Business and Webex.
Can I share my screen with others during a Fuze meeting?
Yes, you can share your screen with others by clicking on the 'Share' button in the meeting toolbar and selecting the screen or application you want to share.
How do I invite others to a Fuze meeting?
To invite others to a Fuze meeting, click on the 'Invite' button in the meeting toolbar and select your preferred method of invitation, such as email or calendar invite.
How do I troubleshoot an issue with Fuze?
You can troubleshoot issues with Fuze by checking your internet connection, updating your Fuze application, and contacting Fuze support for further assistance.
Can I turn off notifications from Fuze?
Yes, you can turn off notifications from Fuze in the settings section of your Fuze account.
What should I do if my meeting is lagging or freezing?
If your meeting is lagging or freezing, try closing any unnecessary applications, restarting your device, or moving closer to your WiFi router for a better connection.
How do I delete my Fuze account?
To delete your Fuze account, contact Fuze support or follow the instructions on the Fuze website. Keep in mind that this action is irreversible and will delete all your data associated with the account.
