What is GaiaGPS?
GaiaGPS is a mapping, navigation, and tracking app used for outdoor activities such as hiking, camping, hunting, and off-roading.
How do I download GaiaGPS?
GaiaGPS can be downloaded from the App Store for iOS devices or Google Play for Android devices.
Why am I having trouble logging into my GaiaGPS account?
This can happen if you do not have an active internet connection or if your username and/or password are incorrect. Please double-check your login information and ensure you have a reliable internet connection.
Why is my map not loading?
This can happen if you have a weak internet connection or if the map source you selected is not available. Check your internet connection and try selecting a different map source.
Can I use GaiaGPS without an internet connection?
Yes, GaiaGPS has offline mapping capabilities. You can download maps for offline use before heading out on your adventure.
How do I download maps for offline use?
To download maps, go to the map tab and select the area you want to download. Then, tap the download button and choose the desired map source.
Why am I not getting an accurate GPS location on my device?
This can happen if you are in an area with poor GPS reception. Try moving to a location with a clear view of the sky.
How do I add a waypoint on my map?
To add a waypoint, tap and hold on the desired location on the map. A waypoint marker will appear, and you can then add a name and description for the waypoint.
Why is my track disappearing from my map?
This can happen if you accidentally delete the track or if your device is not recording your track properly. Make sure the track recording feature is turned on and check your settings to see if there are any limits set on track length.
How do I edit the details of a track or waypoint?
You can edit the details of a track or waypoint by tapping on it and then selecting the edit option. From there, you can change the name, description, or other details.
How do I export my tracks and waypoints to another device or computer?
You can export your tracks and waypoints in a GPX, KML, or CSV format from the app and then transfer them to another device or computer via email or a cloud storage service.
How do I import tracks and waypoints from another device or computer?
You can import tracks and waypoints in a GPX, KML, or CSV format by tapping on the import button in the app and selecting the file from your device or cloud storage.
Why am I getting an error message when trying to import a file?
This can happen if the file format is not supported or if there is an issue with the file itself. Make sure you are trying to import a supported file format and that the file is not corrupted.
How do I delete a saved track or waypoint?
To delete a saved track or waypoint, tap on it and select the "delete" option. You can also select multiple items to delete at once by tapping on the checkmark next to each item and then selecting the delete option.
Can I create custom maps in GaiaGPS?
Yes, you can create custom maps by using the map editor on the GaiaGPS website. You can then import them into the app for offline use.
Why am I seeing a red or yellow error symbol on my map?
This indicates that there is a problem with the map source you have selected. Try selecting a different map source or checking for updates to the map source.
How do I add photos to my tracks and waypoints?
You can add photos to your tracks and waypoints by selecting the "add photo" option and choosing a photo from your device's camera roll.
Why am I not getting any sound notifications from the app?
This can happen if your device's volume is turned down or if the app's notifications are turned off. Check your device's volume and the app's notification settings.
How do I change the units of measurement in the app?
To change the units of measurement, go to the settings menu in the app and select "units." From there, you can choose your preferred units for distance, elevation, and speed.
Why am I seeing an error when trying to create a route?
This can happen if there is a problem with the route creation tool or if your internet connection is weak. Try again with a stronger internet connection or contact support for assistance.
How do I share my trip with others?
You can share your trip with others by exporting the track as a GPX, KML, or CSV file and sending it to them. You can also share a link to your trip on social media or via email.
Why is my offline map not showing trail information?
This can happen if you selected a map source that does not display trail information. Try selecting a different map source or checking for updates to the map source.
How do I create a route between two waypoints?
To create a route, go to the "routes" tab in the app and select the "create new route" option. Then, tap on the two waypoints you want to connect and the app will draw a route between them.
How do I cancel my GaiaGPS subscription?
You can cancel your GaiaGPS subscription by going to the settings menu in the app and selecting "manage subscription." From there, you can cancel your subscription and manage your account.
Why am I not seeing any new updates or features in the app?
This can happen if your app is not up to date. Make sure you have the latest version of the app installed on your device.
How do I contact support for help?
You can contact support by emailing [email protected], filling out the support form on the GaiaGPS website, or joining the community forums for help from other users.
