GetMyID FAQ

Answers to your most common questions about GetMyID.

Quick, simple, and helpful information at a glance.

What is GetMyID?
GetMyID is a verified identity provider that allows users to securely confirm their identity online.
How does GetMyID work?
GetMyID uses a combination of identity verification methods, including government-issued IDs and biometric data, to confirm a user's identity.
How do I sign up for GetMyID?
You can sign up for GetMyID by visiting their website and following the registration process.
What information do I need to provide for GetMyID registration?
You will need to provide personal information, such as your name, address, and government-issued ID, as well as complete a biometric verification process.
Can I use GetMyID without a government-issued ID?
No, a government-issued ID is required for GetMyID verification.
How does GetMyID protect my personal information?
GetMyID uses a secure and encrypted system to protect all user data.
What happens if my GetMyID account is compromised?
If you suspect your GetMyID account has been compromised, you should contact their customer support immediately to report the issue and take necessary steps to secure your account.
Can I use GetMyID on multiple devices?
Yes, you can use GetMyID on multiple devices. However, it is recommended to only use the service on trusted and secure devices.
Does GetMyID have a mobile app?
Yes, GetMyID has a mobile app available for iOS and Android devices.
What should I do if I'm having trouble logging into my GetMyID account?
If you are having trouble logging into your GetMyID account, you can try resetting your password or contacting their customer support for assistance.
Can I change the information on my GetMyID account?
Yes, you can update some information on your GetMyID account, such as your contact information. However, some information, like your government-issued ID, cannot be changed.
How long does it take to get verified by GetMyID?
The verification process can vary depending on the user's information and the method of verification used. It can take anywhere from a few minutes to a few days.
Can GetMyID be used internationally?
Yes, GetMyID can be used internationally. However, some government-issued IDs may not be accepted for verification outside of their home country.
What if I no longer wish to use GetMyID?
If you no longer wish to use GetMyID, you can cancel your account or simply stop using the service.
What should I do if GetMyID is not working correctly?
If you are experiencing technical issues with GetMyID, you can contact their customer support for assistance.
Can GetMyID be used for businesses?
Yes, GetMyID offers business solutions for identity verification. You can contact their sales team for more information.
How do I change my password for GetMyID?
You can change your GetMyID password by going to the settings in your account and selecting the option to change your password.
What happens if I forget my password for GetMyID?
If you forget your GetMyID password, you can click on the "forgot password" option on the login page and follow the instructions to reset your password.
Is GetMyID free to use?
GetMyID offers a free basic account, but there may be fees for certain verification services or business solutions. You can check their website for more information.
Is GetMyID safe to use?
GetMyID uses industry-standard security measures to protect user information and prevent unauthorized access.
Can I use GetMyID to verify someone else's identity?
No, GetMyID is designed for personal use and should not be used to verify someone else's identity without their consent.
Can I change the email address associated with my GetMyID account?
Yes, you can update your email address in the settings of your GetMyID account.
How do I delete my GetMyID account?
You can delete your GetMyID account by contacting their customer support and requesting account deletion.
What should I do if I receive an error message when using GetMyID?
If you receive an error message while using GetMyID, you can try refreshing the page or restarting the verification process. If the issue persists, you can contact their customer support for assistance.
Can I use GetMyID for age verification?
Yes, GetMyID offers age verification services for businesses. You can contact their sales team for more information.
What happens if my GetMyID verification is unsuccessful?
If your GetMyID verification is unsuccessful, you may need to provide additional information or try the process again. If the issue persists, you can contact their customer support for help.