What is Ghostarchive?
Ghostarchive is a web-based platform where users can store, organize, and access their digital content securely.
How do I sign up for Ghostarchive?
You can sign up for Ghostarchive by visiting their website and clicking on the "Sign Up" button. You will need to provide your name, email address, and create a password.
I forgot my password, how can I reset it?
To reset your password, visit the Ghostarchive login page and click on "Forgot Password." You will receive an email with instructions on how to reset your password.
Can I upload any type of file on Ghostarchive?
Ghostarchive supports a wide variety of file types, including documents, images, videos, and audio files. However, there is a 5GB size limit for individual files.
How much storage space do I get with Ghostarchive?
The amount of storage space you get with Ghostarchive depends on your subscription plan. The basic plan includes 10GB of storage, while the pro plan offers 50GB.
Can I access my files offline?
Yes, you can access your files offline by downloading the free Ghostarchive desktop application. This allows you to access your files even without an internet connection.
How do I organize my files on Ghostarchive?
You can organize your files by creating folders and subfolders on Ghostarchive. Simply click on the "New Folder" button to create a new folder.
Can I share my files with others on Ghostarchive?
Yes, you can share your files and folders with others on Ghostarchive by creating a shareable link or inviting them to join a shared folder.
Why am I getting an error message when I try to upload a file?
This could be due to a slow internet connection or the file being too large. Make sure you have a stable internet connection and check the file size limit on Ghostarchive.
What should I do if I accidentally delete a file?
If you accidentally delete a file, you can restore it from the "Trash" folder within 30 days. After that period, the file will be permanently deleted.
Can I access Ghostarchive on my mobile device?
Yes, you can access Ghostarchive on your mobile device by downloading the mobile app for iOS or Android.
How secure is my data on Ghostarchive?
Ghostarchive takes measures to ensure the security of your data. They use advanced encryption and follow industry best practices for data storage and protection.
What happens if I cancel my subscription?
If you cancel your subscription, you will still have access to your files for the remainder of your billing period. After that, your account will be downgraded to the free plan.
Can I upgrade or downgrade my subscription plan?
Yes, you can upgrade or downgrade your subscription plan at any time by going to the "Account" section of your Ghostarchive dashboard.
I am unable to access my files, what should I do?
Try clearing your browser's cache and cookies, and then sign in to Ghostarchive again. If the issue persists, contact Ghostarchive's customer support for further assistance.
Are there any file type restrictions for shared links?
No, there are no file type restrictions for shared links on Ghostarchive.
Can I preview my files on Ghostarchive?
Yes, you can preview various file types, including images, documents, and videos, directly on Ghostarchive.
Are there any limits on the number of files I can store on Ghostarchive?
No, there is no limit on the number of files you can store on Ghostarchive. However, there is a 1TB storage limit for all plans.
Can I edit my files on Ghostarchive?
No, Ghostarchive does not offer editing tools. It is designed for secure storage and easy access to your files.
Can I use Ghostarchive for business purposes?
Yes, Ghostarchive offers a separate business plan for companies and teams. You can contact Ghostarchive's sales team for more information.
Is there a way to search for specific files on Ghostarchive?
Yes, you can use the search bar on the top of your dashboard to search for files by name or file type.
Why am I getting a "Quota exceeded" error message?
This means you have reached your storage limit for your current plan. You can upgrade your plan or delete some files to free up space.
Can I access previous versions of my files on Ghostarchive?
Yes, Ghostarchive automatically saves previous versions of your files, and you can access them through the version history feature.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time, but note that there are no refunds for any unused portion of your subscription.
How can I contact Ghostarchive's customer support?
You can contact Ghostarchive's customer support by submitting a request through their website or emailing them at [email protected].
Is there a mobile app for Ghostarchive?
Yes, there are mobile apps for both iOS and Android devices that you can download for free.
Why am I getting an "Upload failed" error message?
This could be due to an issue with your internet connection or the file being corrupted. Check your connection and try uploading the file again. If the issue persists, contact customer support.
