What is ginlo?
ginlo is a secure messaging app that allows you to send messages, make calls, and share files with your contacts.
How do I download ginlo?
ginlo is available for download on both the App Store and Google Play Store.
How do I create an account on ginlo?
To create an account on ginlo, simply download the app and follow the steps to create a new account.
I am getting a 'server error' message. What does it mean?
A server error message means that there is an issue with the server, which is preventing the app from functioning properly. This may be due to maintenance or technical difficulties. Please try again later.
Why is my ginlo app crashing?
There could be several reasons for the app to crash, such as a poor internet connection, outdated software, or a bug in the app. Try updating the app or restarting your device to resolve the issue.
How do I send a message on ginlo?
To send a message on ginlo, open the app, select a contact, and type your message in the chat box at the bottom of the screen. Then, tap the send button.
Can I send files through ginlo?
Yes, you can send files through ginlo by tapping on the attachment icon in the chat box and selecting the file you wish to send.
Is ginlo a free app?
Yes, ginlo is a free app with no subscription fees or in-app purchases. However, standard data charges may apply when using the app.
How do I add contacts on ginlo?
To add contacts on ginlo, tap on the 'Contacts' tab and select the 'Add' button. You can then add contacts manually by entering their name and phone number or by importing them from your phone's contacts.
I can't log into my ginlo account. What should I do?
If you are unable to log into your ginlo account, make sure you are using the correct login credentials and have a stable internet connection. If the issue persists, try resetting your password or contact ginlo support for further assistance.
Why is my message not being delivered?
There could be several reasons for a message not being delivered, such as a poor internet connection or the recipient's phone being turned off. Make sure you have a stable internet connection and try resending the message.
How do I delete a message on ginlo?
To delete a message on ginlo, press and hold the message, and select the 'Delete' option from the menu. You can also tap on the message and select the 'Delete' button from the options that appear.
Is ginlo available in multiple languages?
Yes, ginlo is available in multiple languages, including English, German, French, Spanish, and many more.
How do I block a contact on ginlo?
To block a contact on ginlo, tap on the contact's name, select the 'Menu' button, and tap on 'Block'. You will no longer receive messages or calls from the blocked contact.
Can I use ginlo on multiple devices?
Yes, you can use ginlo on multiple devices. However, you can only be logged into one device at a time.
Is ginlo end-to-end encrypted?
Yes, ginlo uses end-to-end encryption to ensure the security and privacy of your conversations.
My ginlo app is frozen. What should I do?
If your ginlo app is frozen, force quit the app and restart it. If the issue persists, try restarting your device.
How do I update my ginlo app?
To update your ginlo app, go to the App Store or Google Play Store and check for updates. If a new version is available, tap on the update button.
I received a notification that my message failed to send. What should I do?
If your message failed to send, make sure you have a stable internet connection and try resending the message. If the issue persists, the recipient may have disabled their internet connection or have blocked you.
Is it possible to delete my ginlo account?
Yes, you can delete your ginlo account by going to the 'Settings' menu and selecting 'Delete account.'
How do I report a bug or issue with ginlo?
To report a bug or issue with ginlo, go to the 'Settings' menu and select 'Support.' Then, tap on the 'Report a problem' button and provide details about the issue you are experiencing.
Can I make international calls on ginlo?
Yes, you can make international calls on ginlo, but standard data charges may apply. It is recommended to use a Wi-Fi connection for international calls to avoid additional charges.
How do I change my profile picture on ginlo?
To change your profile picture on ginlo, go to the 'Settings' menu and tap on your current profile picture. You can take a new photo or upload one from your device's gallery.
I am not receiving notifications for new messages. How do I fix this?
If you are not receiving notifications for new messages, make sure notifications are enabled for the ginlo app in your device's settings. If the issue persists, try restarting your device or reinstalling the app.
How do I invite friends to join ginlo?
To invite friends to join ginlo, go to the 'Contacts' tab, select the 'Invite friends' button, and choose the method of invitation (e.g., text, email, social media).
Why am I seeing an 'unable to connect' error message?
An 'unable to connect' error message may appear if the app is having connectivity issues or if the server is down for maintenance. Check your internet connection and try again later.
