What is Gliderpay?
Gliderpay is a mobile payment platform that allows users to make payments and transfers using their smartphones.
Can I use Gliderpay on any mobile device?
Yes, Gliderpay is compatible with both Android and iOS devices.
How do I sign up for Gliderpay?
You can sign up for Gliderpay by downloading the app from the Google Play Store or Apple App Store and following the steps to create an account.
What type of payments can I make with Gliderpay?
Gliderpay can be used to make purchases at participating merchants, transfer money to friends and family, and pay bills.
Can I link multiple bank accounts to Gliderpay?
Yes, you can link multiple bank accounts to your Gliderpay account for easy access to funds.
What if I forget my Gliderpay password?
You can reset your Gliderpay password by clicking on the Forgot Password link on the login page and following the instructions.
Is Gliderpay secure?
Yes, Gliderpay uses encryption and other security measures to protect your personal and financial information.
I received an error message when trying to make a payment, what should I do?
Check your internet connection and make sure all required fields are filled out correctly. If the problem persists, contact Gliderpay customer support for assistance.
Can I cancel a payment on Gliderpay?
If the payment has not been processed, you can cancel it by going to your transaction history and selecting the payment you wish to cancel.
How long does it take for a payment to go through on Gliderpay?
Most payments are processed instantly, however, some transactions may take up to 24 hours to appear in your account.
Can I use Gliderpay internationally?
Gliderpay is currently only available for use in the United States.
I received a payment on Gliderpay, but I dont see it in my account?
It may take up to 24 hours for the payment to appear in your account. If it still does not show up, contact Gliderpay customer support for assistance.
Is there a limit on how much money I can transfer using Gliderpay?
Yes, there are transfer limits for security purposes. You can view your specific transfer limits in the app.
Can I transfer money to a bank account using Gliderpay?
Yes, Gliderpay allows you to transfer funds directly to a linked bank account.
Are there any fees associated with using Gliderpay?
Gliderpay does not charge any fees for using the app, however, your bank may charge fees for transfers or transactions.
What happens if I accidentally send money to the wrong person?
It is important to double-check the recipients information before completing a transaction. If the payment has already been processed, you can contact Gliderpay customer support for assistance.
How do I update my personal information on Gliderpay?
You can update your personal information, including your name, phone number, and email address, in the apps settings menu.
Can I use Gliderpay to make online purchases?
Yes, Gliderpay can be used for online purchases at participating merchants.
What is a failed transaction on Gliderpay?
A failed transaction occurs when there is an error or issue that prevents the payment from being processed. This could be due to incorrect information, technical difficulties, or other factors.
How do I report a suspicious or unauthorized transaction on Gliderpay?
If you notice a suspicious or unauthorized transaction on your account, contact Gliderpay customer support immediately for assistance.
Can I request a refund for a purchase made on Gliderpay?
Refunds for purchases made on Gliderpay must be requested directly from the merchant.
Im having trouble linking my bank account to Gliderpay, what should I do?
Make sure you are entering the correct account and routing numbers. If you are still having trouble, contact your bank for assistance or reach out to Gliderpay customer support.
Can I use Gliderpay to transfer money between my own bank accounts?
Yes, you can transfer funds between your linked bank accounts on Gliderpay.
How can I check my transaction history on Gliderpay?
Your transaction history can be viewed in the apps History section.
What is the Gliderpay transaction fee for merchants?
Gliderpay charges a transaction fee of 2.9% + $0.30 for each transaction made by a merchant.
I received a notification saying my account is blocked, what does this mean?
Your account may be blocked due to suspicious activity or a violation of the Gliderpay terms of service. Contact Gliderpay customer support for assistance in unblocking your account.
