What is globalpayments?
Globalpayments is a payment processing company that provides services such as credit and debit card processing, e-commerce solutions, and mobile payments.
How do I sign up for globalpayments?
You can sign up for globalpayments by contacting their sales team or by filling out an online application on their website.
What currencies does globalpayments support?
Globalpayments supports over 140 currencies, making it easy for businesses to accept payments from all over the world.
Can I process payments in multiple languages with globalpayments?
Yes, globalpayments supports multiple languages, allowing you to cater to customers who prefer to use their native language for payments.
How long does it take for funds to be transferred to my account?
It typically takes 1-2 business days for funds to be transferred to your account, depending on your bank's processing time.
What types of payment methods does globalpayments support?
Globalpayments supports credit and debit card payments, as well as alternative payment methods such as mobile wallets and bank transfers.
Can I integrate globalpayments with my existing point-of-sale system?
Yes, globalpayments provides seamless integration with various point-of-sale systems, making it easy to accept payments in-store.
Is there a limit on the transaction amount I can process with globalpayments?
Yes, globalpayments has a maximum transaction limit of $50,000. However, this limit can be increased upon request.
What should I do if a payment is declined?
If a payment is declined, contact the customer to verify the payment information and try processing the payment again. If the issue persists, contact globalpayments for assistance.
Can I have multiple users with different levels of access for my globalpayments account?
Yes, globalpayments allows you to create multiple users for your account with different access levels to manage your payments.
What happens if there is an error in the payment information entered?
If there is an error in the payment information entered, the transaction may be declined or delayed. Double-check the information and re-enter it correctly to ensure a successful payment.
How can I view my transaction history with globalpayments?
You can view your transaction history by logging into your globalpayments account and accessing the reporting feature.
What should I do if I receive an error message during payment processing?
If you encounter an error message during payment processing, check the error code and message to understand the issue. If you need further assistance, contact globalpayments for support.
Can I issue refunds through globalpayments?
Yes, globalpayments allows you to issue refunds for processed transactions directly through your account.
Is there a fee for chargebacks?
Yes, there is a fee for chargebacks, which may vary depending on your merchant agreement. Contact globalpayments for more information.
How can I contact globalpayments customer support?
You can contact globalpayments customer support through phone, email, or live chat. You can also submit a support ticket through your account.
Does globalpayments provide fraud protection?
Yes, globalpayments has fraud protection measures in place to help prevent and detect fraudulent activities.
Can globalpayments be used for recurring billing?
Yes, globalpayments offers recurring billing options for businesses that need to process recurring payments from customers.
Does globalpayments have a mobile app?
Yes, globalpayments has a mobile app that allows you to manage your payments on the go, view reports, and more.
What should I do if a customer disputes a charge from globalpayments on their credit card statement?
Contact globalpayments immediately to initiate the dispute resolution process.
Can I set up automatic funds transfer to my bank account with globalpayments?
Yes, you can set up automatic funds transfer to your bank account on a daily, weekly, or monthly basis.
Is there a charge for setting up a globalpayments account?
Yes, there may be a setup fee for globalpayments depending on your merchant agreement. Contact globalpayments for more information.
How secure is globalpayments?
Globalpayments takes security seriously and implements measures to protect customer data and prevent unauthorized access to their systems.
Can I get a customized payment solution from globalpayments?
Yes, globalpayments offers customized payment solutions to meet the unique needs of your business.
What happens if my globalpayments account is suspended?
If your globalpayments account is suspended, contact customer support to resolve the issue and reinstate your account.
Is there a charge for currency conversion?
Yes, globalpayments charges a small percentage for currency conversion to account for the cost of converting the funds.
What are the system requirements for using globalpayments?
Globalpayments can be accessed through any internet-connected device, but it is recommended to use the latest web browsers for optimal performance.
What should I do if I forget my globalpayments account password?
You can use the "forgot password" feature on the globalpayments login page to reset your password.
