What is globy?
Globy is a platform that allows users to store, organize, and share their files and documents online.
I am having trouble logging into globy. What should I do?
First, make sure you are entering you correct username and password. If you are still having trouble, try resetting your password or clearing your browser's cache and cookies. You can also contact globy's customer support for further assistance.
How can I upload files to globy?
To upload files to globy, simply click on the "Upload" button and select the files you want to upload from your computer. You can also drag and drop files directly into your globy account.
I am unable to open a specific file on globy. What could be the problem?
There could be a few reasons why you are unable to open a file on globy. Make sure the file is in a supported format and that you have the necessary software to open it. If the file is corrupted, try uploading it again or contact globy's customer support for further assistance.
Can I access globy on my mobile device?
Yes, globy has a mobile app available for both iOS and Android devices.
I accidentally deleted a file on globy. Can I recover it?
Yes, globy stores deleted files in the "Trash" folder for 30 days. You can easily restore the file from there. After 30 days, the file will be permanently deleted and cannot be recovered.
How much storage space do I have on globy?
The amount of storage space on globy varies depending on your subscription plan. The free plan offers 5GB of storage, while paid plans offer up to 1TB of storage.
I am receiving an error message when trying to share a file on globy. What does it mean?
This error message could mean that you do not have sufficient permissions to share the file, or that the file has already reached its sharing limit. Make sure to check your sharing settings and try again.
Is my data safe on globy?
Yes, globy takes measures to ensure the security of user data. All files are encrypted and stored on secure servers.
Can I collaborate on files with others on globy?
Yes, globy offers collaboration features that allow you to work on files with others in real-time.
What happens to my files if I cancel my globy subscription?
If you cancel your subscription, your files will still remain on globy, but you will no longer have access to them. You will need to resubscribe to access your files again.
How can I organize my files on globy?
You can create folders and subfolders to organize your files on globy. You can also add labels and tags to your files for easier searching.
Can I access my files offline on globy?
No, globy requires an internet connection to access and manage your files.
I am having trouble playing a video file on globy. What can I do?
Make sure the video file is supported and that you have a reliable internet connection. If the issue persists, try downloading the video and playing it offline.
How can I change my globy account settings?
You can change your account settings by clicking on your profile picture or username and selecting the "Settings" option.
I am receiving a "quota exceeded" error message on globy. What does it mean?
This error message means that you have reached your storage limit on globy. You will need to either delete some files to free up space or upgrade to a paid plan with more storage.
Are there any file types that are not allowed on globy?
Globy does not allow files that contain viruses, copyrighted material, or any illegal content.
I am experiencing slow upload speeds on globy. What could be the issue?
Slow upload speeds could be due to a poor internet connection or a large file size. It is also possible that globy is experiencing technical issues. If the problem persists, you can contact globy's customer support for assistance.
How can I change my globy password?
You can change your password by going to your account settings and selecting the "Security" option. From there, you can change your password by entering your current password and then creating a new one.
Can I access my globy account from multiple devices?
Yes, you can access your globy account from any device with an internet connection, as long as you log in with your correct username and password.
I am getting a "file not found" error on globy. What should I do?
This error could mean that the file has been deleted or that the link you are trying to access is incorrect. Double-check the file is still available and make sure you are using the correct link.
Can I sync my globy account with my computer?
Yes, you can download the globy desktop application to sync your files between your computer and your globy account.
How can I delete my globy account?
You can delete your globy account by going to your account settings and selecting the "Delete Account" option. Make sure to download any important files before deleting your account, as the process is irreversible.
I am unable to preview a document on globy. What could be the problem?
This could be due to an unsupported file format or a technical issue on globy's end. If the problem persists, you can contact globy's customer support for further assistance.
Are there any size limitations for files on globy?
Yes, the maximum file size for uploads depends on your subscription plan. However, the maximum file size for a single upload is generally 10GB.
Is there a way to recover recently deleted files on globy?
Yes, you can restore deleted files from the "Trash" folder on globy. However, if the file has been permanently deleted from the "Trash" folder, it cannot be recovered.
Can I set expiration dates for shared files on globy?
Yes, globy's sharing settings allow you to set expiration dates for shared files.
How can I report a technical issue or error on globy?
You can report any technical issues or errors by contacting globy's customer support team. They will assist you in resolving the issue as soon as possible.
