Golem FAQ

Answers to your most common questions about Golem.

Quick, simple, and helpful information at a glance.

What is Golem?
Golem is a decentralized supercomputer that harnesses the power of idle computing resources to provide cost-effective and scalable computing power for various tasks.
How do I get started with Golem?
To use Golem, you can download the Golem app and create an account or use it through a supported wallet such as MetaMask.
Why is my task not getting completed on Golem?
There could be several reasons for this, such as network congestion, temporary outages, or incorrect task parameters. You can check the status of your task on the Golem network dashboard.
What is the cost of using Golem?
The cost of using Golem depends on the type of task and the amount of computing power required. You can estimate the cost using the Golem pricing calculator.
How can I withdraw my earnings from Golem?
You can withdraw your earnings by clicking on the Withdraw button in your Golem account and following the instructions. Please note that there may be a minimum withdrawal amount and transaction fees.
Why am I getting an "unauthorized" error message when trying to use Golem?
This error occurs when your account is not properly authenticated. Make sure you are using the correct login credentials and try logging out and logging back in.
How do I troubleshoot a "connection timeout" error with Golem?
This error typically occurs when there is a network issue or a problem with the Golem app. Make sure you have a stable internet connection and try restarting the app.
What should I do if I encounter a "checksum mismatch" error on Golem?
This error indicates a problem with the Golem app's installation. Try uninstalling and reinstalling the app, making sure to follow the installation instructions correctly.
How can I track the progress of my task on Golem?
You can track the progress of your task on the Golem network dashboard or by checking the status of your task in the Golem app.
Can I cancel a task on Golem?
Yes, you can cancel a task on Golem by clicking on the task and selecting the Cancel button. Please note that you may still be charged for the computing resources used up until the cancellation.
Why am I getting an "out of memory" error when using Golem?
This error occurs when there is not enough memory available to complete the task. Try increasing the memory allocation for the task or reducing the size of the task.
How do I troubleshoot a "file not found" error on Golem?
This error could mean that the file you are trying to access does not exist or is not located in the expected directory. Make sure you have specified the correct file path and try again.
What is Golem's refund policy?
Golem does not offer refunds for completed tasks. However, if a task is canceled or fails due to a technical issue, the unused funds will be refunded back to your Golem account.
Why am I getting a "payment error" when trying to use Golem on my mobile device?
This error occurs when there is a problem with the payment process or insufficient funds in your Golem account. Make sure you have added enough funds to cover the task cost and try again.
How can I resolve a "task failed" error on Golem?
This error could be caused by various reasons, such as network issues, incorrect task parameters, or an error with the Golem app. Try restarting the app and checking the status of the task.
Can I use Golem for cryptocurrency mining?
No, Golem is not designed for cryptocurrency mining. It is meant for tasks that require heavy computing power, such as CGI rendering or machine learning.
What do I do if I encounter a "host not responding" error on Golem?
This error occurs when there is a problem with the host machine that is providing computing power. Wait for a few minutes and try again, or select a different host for your task.
How does Golem protect my data and privacy?
Golem has a secure, decentralized architecture that ensures your data remains private and protected. Only encrypted segments of data are shared with the hosts, and your full data is never exposed.
Is there a limit to the size of tasks I can run on Golem?
The size of tasks on Golem is currently limited to a maximum of 1TB. However, this may change in the future as the technology advances.
What types of tasks can I run on Golem?
Golem currently supports a wide range of tasks, including CGI rendering, machine learning, scientific computing, and more. You can check the Golem task repository for a list of available tasks.
Can I use Golem on multiple devices?
Yes, you can access your Golem account and use the app on multiple devices. However, each device will require a separate installation of the app and login with the same account.
How can I report a problem or bug with Golem?
If you encounter any issues or bugs with Golem, please report them on the Golem forum or GitHub repository. Make sure to provide a detailed description and any necessary screenshots for faster resolution.
Is Golem available in all countries?
Golem is currently accessible in most countries, but there may be certain restrictions based on local regulations and laws. It is recommended to check with your local authorities before using Golem.
How can I contribute to the Golem project?
You can contribute to the Golem project by testing the app, reporting bugs, or developing new features. You can also support the project by sharing it with others and providing constructive feedback.
How often is Golem updated?
Golem is updated regularly to improve its functionality and features. You can check the Golem GitHub repository for the latest updates and changes.
What should I do if I have forgotten my Golem account password?
If you have forgotten your Golem account password, you can reset it by clicking on the Forgot Password link on the login page and following the instructions.
Where can I find more information about Golem?
You can find more information about Golem on their website, whitepaper, and official communication channels such as Twitter and Reddit.