Google Voice FAQ

Answers to your most common questions about Google Voice.

Quick, simple, and helpful information at a glance.

What is Google Voice?
Google Voice is a telecommunication service provided by Google that allows users to make and receive calls, send and receive messages, and manage voicemail.
How do I sign up for Google Voice?
You can sign up for Google Voice by visiting voice.google.com and following the on-screen instructions. You will need a Google account to sign up.
Is there a fee for using Google Voice?
No, Google Voice is a free service. However, there may be charges for certain calls, such as international calls or calls to premium numbers.
Can I use Google Voice on my mobile device?
Yes, there is a Google Voice app available for both iOS and Android devices.
How do I make a call with Google Voice?
To make a call with Google Voice, open the app or go to voice.google.com on your computer, select the call button, and enter the number you want to call. You can also use voice commands on your mobile device.
Can I use Google Voice for international calls?
Yes, you can use Google Voice for international calls, but there may be charges for these calls.
How do I change my Google Voice number?
To change your Google Voice number, go to voice.google.com and select the Menu icon > Settings > Linked numbers > Change / Port and follow the instructions.
Why am I getting an error message when trying to make a call?
There could be various reasons for an error message when making a call, such as a poor internet connection or an issue with your device. Try troubleshooting steps or contact Google support for assistance.
Can I use Google Voice for messaging?
Yes, you can use Google Voice for texting and group messaging.
What should I do if I'm not receiving calls on Google Voice?
Make sure your Google Voice number is set up to forward calls to the correct number. You can check this by going to voice.google.com and selecting the Menu icon > Settings > Linked numbers.
How do I check my voicemail on Google Voice?
To check your voicemail on Google Voice, open the app or go to voice.google.com and select the Voicemail tab. You can listen to voicemails, mark them as read, or delete them from there.
Can I send group messages with Google Voice?
Yes, you can send group messages with Google Voice. Simply select multiple recipients when composing a new message.
Why am I not receiving text messages on Google Voice?
Check to make sure that your Google Voice number is set up to receive texts and that your device has a stable internet connection. You can also try restarting your device or clearing the app's cache.
Can I use Google Voice with my landline phone?
Yes, you can use Google Voice with a landline phone by purchasing an OBi device.
How do I change my voicemail greeting on Google Voice?
To change your voicemail greeting on Google Voice, go to voice.google.com and select the Menu icon > Settings > Voicemail and follow the instructions.
Can I use Google Voice to block unwanted calls?
Yes, you can use Google Voice to block unwanted calls. You can add numbers to your block list by going to voice.google.com and selecting the Menu icon > Settings > Blocked numbers.
Why am I getting an error message when trying to set up call forwarding?
There could be various reasons for an error message when setting up call forwarding, such as a poor internet connection or an issue with your device. Try troubleshooting steps or contact Google support for assistance.
How do I integrate Google Voice with my other phone numbers?
You can integrate Google Voice with your other phone numbers by going to voice.google.com and selecting the Menu icon > Settings > Linked numbers and following the instructions.
Can I use Google Voice for faxing?
No, Google Voice does not support faxing. You can use a third-party service to fax with Google Voice, but these services may charge a fee.
How do I delete my Google Voice account?
To delete your Google Voice account, go to voice.google.com and select the Menu icon > Legacy Google Voice > Delete your Google Voice number and follow the instructions.
Why am I not receiving notifications for missed calls or messages on Google Voice?
Make sure that notifications are enabled for the Google Voice app and that your device allows notifications from the app. You can also try restarting your device or clearing the app's cache.
Is Google Voice available in all countries?
No, Google Voice is currently only available in the United States and some territories.
How do I report a technical issue with Google Voice?
You can report a technical issue with Google Voice by going to voice.google.com and selecting the Menu icon > Help and following the instructions. You can also contact Google support for assistance.
Can I connect Google Voice to my home phone?
Yes, you can connect Google Voice to your home phone through an OBi device.
How do I delete a voicemail on Google Voice?
To delete a voicemail on Google Voice, open the app or go to voice.google.com, select the Voicemail tab, and swipe left on the voicemail you want to delete. You can also press and hold the voicemail until the option to delete appears.