Goose VPN FAQ

Answers to your most common questions about Goose VPN.

Quick, simple, and helpful information at a glance.

What is GooseVPN?
GooseVPN is a virtual private network (VPN) service that offers secure and private internet browsing.
Why should I use GooseVPN?
GooseVPN provides online security and privacy by encrypting your internet connection and disguising your IP address.
Can I use GooseVPN on multiple devices?
Yes, GooseVPN can be used simultaneously on multiple devices such as laptops, smartphones, and tablets.
How do I download and install GooseVPN?
You can download and install GooseVPN by following the steps provided on their website: https://goosevpn.com/en/support/how-to-install
Why am I getting a "Connection Error" on GooseVPN?
This error can be caused by several factors including server overload, outdated software, or temporary internet connection issues. Try restarting the software and connecting to a different server.
What should I do if GooseVPN is not connecting?
Check your internet connection, try restarting the software, and ensure you have the latest version of GooseVPN installed. If the issue persists, contact their customer support team for assistance.
How do I cancel my GooseVPN subscription?
You can cancel your GooseVPN subscription by logging into your account on their website and following the cancellation steps. More information can be found here: https://goosevpn.com/en/faq/how-do-i-cancel-my-subscription
Can I change my GooseVPN server location?
Yes, you can choose from a list of server locations in the GooseVPN software or on their website.
What is the difference between a shared IP and a dedicated IP on GooseVPN?
A shared IP means multiple users are using the same IP address, while a dedicated IP is assigned only to one user. Dedicated IPs are usually more secure and often necessary for specific online activities such as online banking.
Why is my internet connection slow when using GooseVPN?
Using a VPN may cause a slight decrease in internet speed due to the encryption process. This can also be influenced by the distance to the server and network congestion. Try connecting to a different server for better speeds.
Can I use GooseVPN for streaming services?
Yes, GooseVPN can be used for streaming services as it can bypass geographical restrictions and access content from different regions.
Will my browsing history be saved on GooseVPN?
No, GooseVPN does not keep any logs of your online activity.
What is a kill switch on GooseVPN?
A kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops, preventing your data from being exposed.
Why am I getting a "DNS Leak" warning on GooseVPN?
This warning means that your DNS requests are not being routed through the VPN. Make sure your VPN is properly configured and try connecting to a different server.
Can I use GooseVPN in countries with strict internet censorship?
Yes, GooseVPN can bypass internet restrictions in countries such as China, Iran, or Turkey. Some servers may not work in these countries, so it's recommended to contact the customer support team for assistance.
What is a P2P server on GooseVPN?
A P2P server is a server that allows peer-to-peer (P2P) connections, commonly used for sharing files. GooseVPN offers specific P2P servers for a more secure and optimized connection for torrenting.
Is there a free trial for GooseVPN?
Yes, GooseVPN offers a 30-day free trial for new users.
Can I use GooseVPN for online gaming?
Yes, GooseVPN can be used for online gaming to improve security and reduce lag.
Why am I getting a "Server Not Found" error on GooseVPN?
This error can occur if the selected server is overloaded or temporarily unavailable. Try connecting to a different server.
How do I change my password on GooseVPN?
You can change your GooseVPN password by logging into your account on their website and accessing the "Account Settings" section.
Can I use GooseVPN on a router?
Yes, some routers are compatible with GooseVPN and can be configured to use the service. Contact their customer support team for a list of supported routers.
What is an error 806 on GooseVPN?
Error 806 means that there is a firewall blocking the VPN connection on your device. Check your firewall settings and ensure that the VPN is allowed.
Can I get a refund if I'm not satisfied with GooseVPN?
Yes, GooseVPN offers a 30-day money-back guarantee for their services. If you're not satisfied, you can request a refund within 30 days of your purchase.
What should I do if my internet is not working after disconnecting from GooseVPN?
This can happen if the kill switch feature is enabled. Try disabling it and see if your internet connection is restored.
How often will I need to update the GooseVPN software?
It is recommended to update the GooseVPN software as new versions are released to improve security and functionality.
Can GooseVPN prevent hacking and cyber attacks?
While GooseVPN can provide an extra layer of security, it is not a foolproof way to prevent hacking or cyber attacks. It's important to also practice safe internet habits and keep your devices and software up to date.
Can I use GooseVPN on public Wi-Fi?
Yes, using GooseVPN on public Wi-Fi can protect your data from being intercepted by other users on the same network.
Why am I getting a "VPN Connection Failed" message on GooseVPN?
There can be several reasons for this error, such as incorrect login credentials, server issues, or software conflicts. Try troubleshooting by following the steps provided on their website: https://goosevpn.com/en/support/why-doesnt-it-work-issues
Can I use GooseVPN to access my work or school network remotely?
Yes, GooseVPN can be used to remotely access your work or school network, as long as they have a VPN server set up.
How do I contact customer support for GooseVPN?
You can contact GooseVPN's customer support team through their website or by email at [email protected]. They also have a 24/7 live chat support option.