gridscale FAQ

Answers to your most common questions about gridscale.

Quick, simple, and helpful information at a glance.

What is gridscale?
gridscale is a cloud infrastructure provider that offers flexible and scalable solutions for businesses.
What are the benefits of using gridscale?
gridscale offers high-performance infrastructure, simplified management, and flexible pricing options.
How do I access my gridscale account?
You can access your gridscale account by logging in to the gridscale panel.
What is the gridscale panel?
The gridscale panel is the user interface where you can manage and monitor your cloud infrastructure.
How do I create a server on gridscale?
You can create a server by following the steps outlined in this tutorial: https://docs.gridscale.io/tutorials/create-and-manage-servers/.
I received an error message saying "Internal Server Error". What does this mean?
This error message indicates a problem with the gridscale server. Please contact gridscale customer support for assistance.
How can I upgrade my server's resources on gridscale?
You can upgrade your server's resources by following these steps: https://docs.gridscale.io/tutorials/upgrade-servers/.
What is a firewall in gridscale?
A firewall in gridscale is a security feature that allows you to control incoming and outgoing network traffic.
Can I change my billing plan on gridscale?
Yes, you can change your billing plan in the gridscale panel. Please refer to this tutorial for more information: https://docs.gridscale.io/tutorials/change-your-billing-plan/.
I am getting a "Permission Denied" error when trying to access my server. What should I do?
This error message indicates that your user account does not have the necessary permissions to access the server. Please refer to the gridscale documentation or contact support for assistance.
How do I install applications on my gridscale server?
You can install applications on your gridscale server by following the instructions provided by the application's developer. You can also use gridscale's application marketplace for quick and easy installations.
Can I set up automated backups for my servers on gridscale?
Yes, you can set up automated backups for your servers by following this tutorial: https://docs.gridscale.io/tutorials/backups/.
What is object storage in gridscale?
Object storage is a storage solution that allows you to store large amounts of unstructured data in gridscale's cloud infrastructure.
How do I resize my object storage on gridscale?
You can resize your object storage in the gridscale panel by following these steps: https://docs.gridscale.io/tutorials/resize-object-storage/.
I am getting a "Connection Refused" error when trying to access my server. What does this mean?
This error message indicates that the server is not accepting connections on the specified port. Please check your server's firewall settings or contact support for assistance.
What is a load balancer in gridscale?
A load balancer is a networking device that helps distribute incoming network traffic across multiple servers.
How do I set up a load balancer on gridscale?
You can set up a load balancer by following this tutorial: https://docs.gridscale.io/tutorials/load-balancing/.
Can I use gridscale to host my website?
Yes, you can use gridscale to host your website by creating a server and installing a web server software like Apache or NGINX.
What is a floating IP in gridscale?
A floating IP in gridscale is a public IP address that can be assigned to a server and can be moved between different servers.
How do I transfer my domain to gridscale?
You can transfer your domain to gridscale by following this tutorial: https://docs.gridscale.io/tutorials/domain-transfer/.
Can I use gridscale to host my database?
Yes, you can use gridscale to host your database by creating a server and installing a database management system like MySQL or PostgreSQL.
What is a snapshot in gridscale?
A snapshot is a copy of your server or storage at a specific point in time, allowing you to restore your data in case of any failures.
How do I create a snapshot on gridscale?
You can create a snapshot by following the instructions in this tutorial: https://docs.gridscale.io/tutorials/create-snapshots/.
Why is my server showing a "Out of Memory" error?
This error message indicates that your server has run out of available memory. Please consider upgrading your server's resources or optimizing your applications to reduce memory usage.
Can I use gridscale to deploy a virtual desktop infrastructure (VDI)?
Yes, you can deploy a VDI using gridscale's solution. Please refer to this tutorial for more information: https://docs.gridscale.io/tutorials/vdi/.
How do I monitor my gridscale infrastructure?
You can monitor your gridscale infrastructure using the monitoring features in the gridscale panel. You can also use third-party monitoring tools by integrating them with gridscale's API.
Can I customize the resources of my gridscale server?
Yes, you can customize the resources of your gridscale server according to your specific requirements.
What is gridscale's pricing model?
gridscale offers a pay-as-you-go model, where you only pay for the resources you use. You can also choose a fixed pricing option for predictable costs.
I received an error message saying "Token Expired". What should I do?
This error message indicates that your login token has expired. Please log in again to generate a new token and try your request again.