GroupMe FAQ

Answers to your most common questions about Groupme.

Quick, simple, and helpful information at a glance.

What is GroupMe?
GroupMe is a free group messaging app that allows users to create and join groups to chat and share media.
How do I create a GroupMe account?
To create a GroupMe account, you can either download the app on your mobile device or use the web version and follow the prompts to sign up.
Can I use GroupMe on my computer?
Yes, you can access GroupMe through your computer by going to groupme.com and logging in with your account.
How do I join a group on GroupMe?
You can join a GroupMe group by receiving an invitation link from an existing member or by searching for the group name within the app.
How many people can be in a GroupMe group?
The maximum number of members allowed in a GroupMe group is 500.
Can I change my display name on GroupMe?
Yes, you can change your display name by going to the settings within the app and editing your profile information.
What happens if I accidentally leave a GroupMe group?
If you leave a GroupMe group, you can rejoin the group by accessing the invitation link or asking a member to re-add you.
Can I delete a message on GroupMe?
Yes, you can delete a message by pressing and holding on the message and selecting the "delete" option.
How do I change the notification settings for a specific group?
You can change the notification settings for a specific group by going to the group's settings and adjusting the notification options.
Is GroupMe free to use?
Yes, GroupMe is a free messaging app; however, standard data and messaging rates from your carrier may apply.
What should I do if I am not receiving notifications from a GroupMe group?
First, check your notification settings for that specific group. If they are enabled and you are still not receiving notifications, check your device's notification settings and make sure GroupMe is allowed to send notifications.
How do I report inappropriate content or behavior on GroupMe?
You can report inappropriate content or behavior by going to the group's settings, selecting "Report Group," and following the prompts.
Can I make a private group on GroupMe?
Yes, you can create a private group on GroupMe by selecting "Create group" and then choosing the "private" option.
How do I add or remove members from a group on GroupMe?
To add or remove members from a group, go to the group's settings, select "Members," and follow the prompts to add or remove members.
Can I change the group name on GroupMe?
Yes, you can change the group name by going to the group's settings, selecting "Change group name," and entering a new name.
Why can't I send a message in a GroupMe group?
If you are unable to send a message in a GroupMe group, it could be due to a poor network connection. Try restarting the app or your device and trying again.
How do I leave a GroupMe group?
You can leave a GroupMe group by going to the group's settings, selecting "Leave group," and confirming your choice.
What can I do if I am experiencing technical difficulties with the GroupMe app?
If you are experiencing technical difficulties, you can contact GroupMe support through the app or by emailing [email protected].
Can I share media such as photos and videos in a GroupMe group?
Yes, you can share media in a GroupMe group by selecting the "Attach" button and choosing the media from your device's library.
Are my messages on GroupMe encrypted?
Yes, all messages and media sent on GroupMe are end-to-end encrypted to protect user privacy.
How do I disable notifications for a specific GroupMe group?
You can disable notifications for a specific group by going to the group's settings, selecting "Notifications," and turning off the desired notification options.
Can I have multiple accounts on GroupMe?
No, GroupMe does not allow users to have multiple accounts using the same phone number.
What should I do if I encounter a "Failed to Send" error when trying to send a message on GroupMe?
This error can occur due to a poor network connection. Try restarting the app or your device and trying again.
Is there a time limit for how long a message can be in a GroupMe group?
Yes, messages in a GroupMe group will be automatically deleted after 13 months.
How do I access archived messages in a GroupMe group?
You can access archived messages in a GroupMe group by going to the group's settings, selecting "Archived conversations," and selecting the desired conversation.
Why am I seeing duplicate or delayed messages in a GroupMe group?
This could be due to a poor network connection or a temporary server issue. Try restarting the app or your device and checking your connection. If the problem persists, contact GroupMe support.
Can I delete a GroupMe group?
Yes, you can delete a GroupMe group by going to the group's settings, selecting "Leave group," and choosing "Delete group" when prompted. Note that this action cannot be undone.
How do I change my GroupMe password?
You can change your password by going to the settings within the app, selecting "Account," and choosing the "Change password" option. Note that you will need to know your current password to make the change.
Does GroupMe have voice or video call capabilities?
No, GroupMe does not currently have voice or video call capabilities. It is primarily used for group messaging and media sharing.
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