What is Guarda?
Guarda is a multi-currency wallet that allows users to store, manage, and exchange various cryptocurrencies.
How do I create a new wallet on Guarda?
To create a new wallet on Guarda, simply click on the "Create a New Wallet" button on the homepage and follow the prompts to set up your wallet.
Can I use Guarda on my mobile device?
Yes, Guarda is available for both iOS and Android devices.
What cryptocurrencies are supported by Guarda?
Guarda supports a wide range of cryptocurrencies, including Bitcoin, Ethereum, Litecoin, and many more. You can see the full list on the website.
How do I add a new cryptocurrency to my Guarda wallet?
To add a new cryptocurrency, go to the "Wallet" section and click on the "Add Currency" button. Select the cryptocurrency you want to add and follow the prompts to complete the process.
Why can't I access my wallet?
If you are having trouble accessing your wallet, try clearing your browser cache or using a different browser. If the issue persists, contact Guarda support for further assistance.
I forgot my password, what should I do?
If you have forgotten your password, you can use the "Forgot password?" option on the login page to reset it. You will need access to your email associated with the wallet to complete the reset process.
How can I secure my Guarda wallet?
You can secure your Guarda wallet by setting a strong password, enabling two-factor authentication, and keeping your recovery phrases safe.
What is two-factor authentication (2FA)?
Two-factor authentication adds an extra layer of security to your account by requiring you to enter a unique code from your mobile device every time you log in.
How do I enable 2FA on my Guarda wallet?
To enable 2FA, go to the "Security" section in your wallet and click on the "Enable" button next to 2FA. Follow the prompts to complete the setup.
I received an error message while using Guarda, what should I do?
If you receive an error message, try refreshing the page or clearing your browser cache. If the error persists, contact Guarda support for further assistance.
Can I use Guarda to buy or sell cryptocurrencies?
Yes, Guarda has integrated exchange services that allow users to buy and sell cryptocurrencies directly from their wallet.
How long does it take for a transaction to be confirmed?
The time it takes for a transaction to be confirmed depends on network traffic and the type of cryptocurrency being transacted. Generally, it can take a few minutes to a few hours.
What are the fees for using Guarda?
Guarda does not charge any fees for using the wallet. However, exchange fees and network fees may apply for transactions.
How do I check the status of my transaction?
You can check the status of your transaction by entering the transaction hash or transaction ID on a blockchain explorer, such as Blockchair or Blockchain.com.
I sent my cryptocurrency to the wrong address, can I get it back?
If you sent your cryptocurrency to the wrong address, there is no way to reverse the transaction. Please ensure that you double-check the recipient address before sending any funds.
How can I contact Guarda support?
You can contact Guarda support by filling out a support form on the website or by sending an email to [email protected].
Is Guarda safe to use?
Guarda implements security measures such as encryption and 2FA to ensure the safety of its users' funds. However, it is always recommended to take additional precautions, such as using a strong password and keeping your recovery phrases safe.
Can I use my Guarda wallet on multiple devices?
Yes, you can access your Guarda wallet from any device as long as you have your login credentials.
Can I restore my wallet on a new device?
Yes, you can restore your wallet on a new device using your recovery phrases. Make sure to keep your recovery phrases safe and do not share them with anyone.
Why is my balance not showing correctly?
If your balance is not showing correctly, try refreshing the page or clearing your browser cache. If this does not resolve the issue, contact Guarda support for further assistance.
Is there a limit on how much I can transact with Guarda?
Guarda does not have any transaction limits. However, there may be network limitations or restrictions on certain exchanges.
Can I earn interest on my cryptocurrencies in Guarda?
Yes, Guarda offers a "staking" feature which allows users to earn interest on certain cryptocurrencies by holding them in their wallet.
Can I use a hardware wallet with Guarda?
Yes, Guarda supports integration with various hardware wallets, such as Ledger and Trezor.
How can I get the latest updates and news from Guarda?
You can follow Guarda's official social media pages or subscribe to their newsletter on the website to receive the latest updates and news.
Is there a referral program for Guarda?
Yes, Guarda has a referral program where users can earn a commission on the exchange fees of their referrals. You can find more information on the website.
I am having trouble installing or using Guarda on my device, what should I do?
If you are facing technical issues with Guarda, you can refer to the Help Center on the website for troubleshooting steps or contact Guarda support for further assistance.
Does Guarda have a mobile app?
Yes, Guarda has a mobile app that can be downloaded from the App Store or Google Play Store.
Can I use Guarda in my country?
Guarda is available for users worldwide, except for a few restricted countries. You can check the terms of service on the website for more information.
What happens if I lose my recovery phrases?
If you lose your recovery phrases, you will not be able to restore your wallet. It is crucial to keep your recovery phrases safe and secure.
