What is Gusto?
Gusto is an online payroll and HR software designed for small businesses.
How do I sign up for Gusto?
To sign up for Gusto, go to their website and click on the "Get Started" button. You will then be prompted to enter your email address and create a password.
How do I add employees to Gusto?
To add employees, go to the "Employees" section in Gusto and click on the "Add new employee" button. From there, you can enter the employee's information and set up their payroll.
Why can't I access my Gusto account?
If you are having trouble accessing your Gusto account, try resetting your password or clearing your browser's cache and cookies. If the problem persists, contact Gusto's customer support for assistance.
How can I run payroll in Gusto?
To run payroll in Gusto, go to the "Run Payroll" section and select the pay period you want to process. Next, review and confirm the employee's hours and any other necessary details before clicking on the "Submit payroll" button.
What happens if I make a mistake on an employee's paycheck in Gusto?
If you make a mistake on an employee's paycheck, you can make corrections by voiding the original check and re-running it with the correct information. Gusto also offers a money-back guarantee if any tax penalties occur due to their error.
Can I use Gusto for multiple businesses?
Yes, Gusto allows you to manage payroll and HR for multiple businesses under one account.
What is the pricing for Gusto?
Gusto's pricing varies depending on the features and services you need. You can view their pricing plans on their website or contact their sales team for a custom quote.
How can I access and download my tax documents in Gusto?
To access and download your tax documents, go to the "Year-End Tasks" section in Gusto and select the "Tax documents" option. From there, you can download your W-2, 1099, and other tax forms.
What should I do if an employee's tax information is incorrect in Gusto?
If an employee's tax information is incorrect, you can update it in their profile or contact Gusto's customer support team for assistance.
Can I set up automatic payroll processing in Gusto?
Yes, Gusto offers automatic payroll processing as part of their service. You can set it up in the "Pay Schedule" section and choose how often you want payroll to run.
How do I delete an employee from Gusto?
To delete an employee, go to their profile and click on the "More" button. From there, select "Terminate Employee." Keep in mind that this action is irreversible.
Why are my employees not receiving their direct deposit payments?
If your employees are not receiving their direct deposit payments, check their bank account information to ensure it is entered correctly. You can also contact Gusto's customer support for further assistance.
What is the deadline for submitting payroll in Gusto?
The deadline for submitting payroll varies depending on your company's pay schedule. You can view your specific deadline in the "Pay Schedule" section in Gusto.
How do I update my company's bank account information in Gusto?
To update your company's bank account information, go to the "Company Settings" section and select "Banking Info." From there, you can edit or add a new bank account.
How can I access my employee's pay stubs in Gusto?
Your employees can access their pay stubs through the Gusto employee portal. If you need to access them on their behalf, you can also print or download their pay stubs in the "Pay History" section.
What should I do if I forget to run payroll in Gusto?
If you forget to run payroll, you can submit it late with a warning for your next scheduled pay period. However, Gusto recommends communicating with your employees and setting up a direct deposit four business days in advance to ensure timely payments.
Can I sync Gusto with my accounting software?
Yes, Gusto integrates with popular accounting software such as QuickBooks and Xero. You can enable the integration in the "Integrations" section in Gusto.
I received an error message stating "Employee is not eligible for direct deposit." What does this mean?
This error message means that the employee's direct deposit has not been set up or has been terminated. You can update their direct deposit information in their profile or contact Gusto's customer support for assistance.
What should I do if an employee's pay rate is incorrect in Gusto?
If an employee's pay rate is incorrect, you can update it in their profile or contact Gusto's customer support for assistance.
Can I change an employee's personal information in Gusto?
Yes, you can change an employee's personal information in their profile, such as name, address, and tax withholdings.
How do I set up benefits for my employees in Gusto?
To set up benefits, go to the "Benefits" section in Gusto and select the desired benefits to offer your employees. You can also contact Gusto's customer support for help with setting up benefits.
Is Gusto compliant with labor laws?
Yes, Gusto is compliant with labor laws and regularly updates its features to ensure compliance.
How do I add a new bank account for direct deposit in Gusto?
To add a new bank account, go to the "Company Settings" section and select "Banking Info." From there, click on the "Add bank account" button and enter the new account information.
What happens if I have unpaid taxes in Gusto?
If you have unpaid taxes, Gusto will automatically withhold funds from your next payroll to cover the amount owed and make any necessary tax payments on your behalf.
How do I run off-cycle paychecks in Gusto?
To run off-cycle paychecks, go to the "Run Payroll" section and select "Off-Cycle" from the pay period options. From there, you can enter the details and submit the paychecks.
