What is Hallandstrafiken?
Hallandstrafiken is a public transportation system in the county of Halland, Sweden.
How can I purchase tickets for Hallandstrafiken?
You can purchase tickets at ticket vending machines, through a mobile app, or from authorized retailers.
What types of tickets are available for Hallandstrafiken?
Hallandstrafiken offers single tickets, 24-hour tickets, and longer term period cards.
Can I use my credit or debit card to purchase tickets?
Yes, you can use your credit or debit card at ticket vending machines or on the mobile app.
What is the age limit for children to ride for free?
Children under the age of six can ride for free if accompanied by a paying adult.
Can I bring my pet on board?
Small pets in a pet carrier are allowed onboard free of charge. For larger animals, you may need to purchase an extra ticket.
How do I plan my journey with Hallandstrafiken?
You can use the online journey planner on the Hallandstrafiken website or download the mobile app.
Are there discounts available for senior citizens or students?
Yes, there are discounted prices for senior citizens and students. Please check the Hallandstrafiken website for more information.
Can I change my ticket after purchase?
No, tickets are non-refundable and cannot be changed once purchased.
Can I get a refund if my journey is cancelled?
Yes, if your journey is cancelled by Hallandstrafiken, you can get a full refund.
Are there any restrictions on baggage?
Yes, you are allowed to bring one piece of luggage (max 30 kg) and two smaller bags on board.
I did not receive my ticket after purchasing through the mobile app. What should I do?
Please contact Hallandstrafiken customer service for assistance.
Can I use contactless payment on board?
No, contactless payment is currently not available on Hallandstrafiken buses.
What happens if I forget my ticket at home?
You will need to purchase a new ticket on board the bus or have a valid period card.
Can I reserve a seat on the bus?
No, seats cannot be reserved on Hallandstrafiken buses.
What should I do if I lose my period card?
Please contact Hallandstrafiken customer service for assistance with replacement.
Is there a lost and found service for items left on the bus?
Yes, you can contact Hallandstrafiken customer service to inquire about lost items.
Can I bring my bike on board?
Yes, foldable bikes are allowed on board for free. Non-foldable bikes will require an extra ticket.
I received an error message when trying to purchase a ticket. What should I do?
Please check your internet connection and try again. If the error persists, contact Hallandstrafiken customer service for assistance.
Can I use my ticket for multiple journeys?
No, tickets are only valid for a single journey and must be used within a certain time frame.
Can I use my ticket to transfer to another bus?
Yes, tickets are valid for a certain time period allowing you to transfer to another bus route within that time frame.
What is the duration of a period card?
The duration of a period card varies, with options for 24 hours, 7 days, or 30 days.
Can I bring my own food and drinks on board?
Yes, you are allowed to bring your own food and drinks on board as long as they are not hot or smelly.
Can I smoke on the bus?
No, smoking is prohibited on all Hallandstrafiken buses and at bus stops.
What should I do if there is an emergency on the bus?
If it is a medical emergency, call 112. For other emergencies, please contact the bus driver or call Hallandstrafiken customer service.
Can I use my ticket for any bus in the Hallandstrafiken network?
Yes, your ticket is valid for any bus within the Hallandstrafiken network.
Are there any restrictions for traveling during the COVID-19 pandemic?
Yes, it is recommended to wear a face mask on board and maintain distance from others when possible. Please also follow any additional guidelines and regulations in place.
