Haust FAQ

Answers to your most common questions about Haust.

Quick, simple, and helpful information at a glance.

What is Haust?
Haust is a smart home monitoring and control system that allows you to automate and control various devices in your home.
How do I set up Haust?
To set up Haust, follow the instructions in the user manual or installation guide provided with the system.
Why is my Haust system not connecting to my devices?
This could be due to a variety of reasons, such as a weak Wi-Fi signal, incorrect device settings, or a malfunctioning device. Refer to the troubleshooting guide in your Haust manual for assistance.
Can I control my Haust system remotely?
Yes, you can control your Haust system remotely through the Haust app on your phone or through a web browser.
How do I reset my Haust system?
To reset your Haust system, refer to the reset instructions in your user manual. This will typically involve pressing and holding a specific button for a few seconds.
Can I add additional devices to my Haust system?
Yes, you can add additional devices to your Haust system by following the instructions in the user manual for pairing new devices.
How do I schedule automated tasks with my Haust system?
You can schedule automated tasks by setting up routines or schedules in the Haust app. Refer to the user manual for instructions on how to do this.
What should I do if my Haust devices are not responding to commands?
First, check your internet connection and make sure all devices are properly connected to the system. If the issue persists, refer to the troubleshooting guide in your user manual.
Can I use Haust with other smart home systems?
Yes, Haust is compatible with other smart home systems that use the Z-Wave protocol. Refer to the user manual for instructions on how to set up integration with other systems.
How do I update the firmware on my Haust devices?
You can update the firmware on your Haust devices through the app or web interface. Check for firmware updates regularly to ensure your devices are running the latest version.
Why is my Haust app not working?
This could be due to a variety of reasons, such as a weak internet connection, app bugs, or outdated software. Try restarting your device and if the issue persists, contact Haust customer support for further assistance.
Can I use Haust with voice commands?
Yes, Haust is compatible with certain voice assistants such as Amazon Alexa and Google Assistant. Refer to the user manual for instructions on how to set this up.
What happens if there is a power outage?
During a power outage, Haust devices will continue to function using backup batteries. Once power is restored, the system will resume normal operations.
How do I troubleshoot a low battery warning for my Haust devices?
If you receive a low battery warning, replace the batteries with new ones as soon as possible. If the warning persists, contact Haust customer support for further assistance.
Can I access my Haust system from multiple devices?
Yes, you can access your Haust system from multiple devices by using the same login credentials.
How do I add a new user to my Haust system?
To add a new user, go to the Haust app and select "Add user" from the menu. Follow the on-screen instructions to complete the process.
What is the range of the Haust system?
The range of the Haust system depends on several factors such as the strength of your Wi-Fi signal and the layout of your home. Generally, it has a range of up to 50 meters.
Can I receive notifications from my Haust system?
Yes, you can receive notifications for events such as motion detection or door/window opening through the Haust app. Make sure to enable notifications in the app settings.
Is Haust compatible with all devices?
No, Haust is only compatible with devices that use the Z-Wave protocol. Consult the user manual or contact Haust customer support to check compatibility with specific devices.
How do I set up geofencing with my Haust system?
Geofencing is a premium feature of Haust that allows you to automate tasks based on your location. Refer to the user manual for instructions on how to set this up.
Is my personal data safe with Haust?
Yes, Haust takes measures to protect user data and follows all necessary security protocols. For more information, refer to the privacy policy on the Haust website.
Why is the temperature reading on my Haust thermometer inaccurate?
This could be due to a malfunctioning device or incorrect placement of the thermometer. Refer to the user manual for instructions on how to troubleshoot this issue.
What should I do if my Haust security camera is not recording?
Check the camera settings to make sure recording is enabled. If the issue persists, refer to the troubleshooting guide in the user manual or contact Haust customer support for further assistance.
Can I adjust the sensitivity of my Haust motion sensors?
Yes, you can adjust the sensitivity of your Haust motion sensors through the app or web interface. Refer to the user manual for instructions on how to do this.
How do I cancel my Haust subscription?
If you wish to cancel your Haust subscription, contact customer support for assistance. Keep in mind that cancelling your subscription may limit the features and services available to you.