How do I make a reservation at Helleskitchen?
You can make a reservation by calling our restaurant or by booking online through our website.
What should I do if I can't find an available reservation time?
We recommend checking for other dates or times that may have availability. You can also try calling the restaurant directly to see if they can accommodate your request.
What payment methods does Helleskitchen accept?
We accept cash, credit/debit cards, and some gift cards. Please check with your server for specific accepted forms of payment.
Can I bring my own alcohol to Helleskitchen?
No, we are a B.Y.O.B. (bring your own bottle) establishment, meaning you can bring your own unopened alcohol to enjoy with your meal. We also offer a selection of beer and wine for purchase.
Can I bring my own cake for a special occasion?
Yes, you can bring your own cake for a special occasion. However, we do charge a small cutting and plating fee.
Is Helleskitchen wheelchair accessible?
Yes, our restaurant is wheelchair accessible. If you require any accommodations, please let us know when making your reservation.
What is the dress code for Helleskitchen?
We do not have a specific dress code, but we recommend dressing in smart casual attire.
Can I cancel or change my reservation?
Yes, you can cancel or change your reservation up to 24 hours before your scheduled time. Please call the restaurant directly to make any changes.
Does Helleskitchen offer vegetarian/vegan options?
Yes, we have a variety of vegetarian and vegan options on our menu. Please inform your server or mention any dietary restrictions when making your reservation.
Does Helleskitchen have a children's menu?
Yes, we have a children's menu with kid-friendly options.
Is Helleskitchen open for lunch?
No, we are only open for dinner service. Our operating hours are [insert operating hours].
Is there a corkage fee for bringing my own alcohol?
Yes, we do charge a small corkage fee for opened bottles of wine or other alcoholic beverages brought into the restaurant.
Does Helleskitchen offer catering services?
Yes, we offer catering services for events and parties. Please contact us for more information.
Can I make a special request for my table (i.e. window seat, secluded area, etc.)?
We will do our best to accommodate special requests, but we cannot guarantee specific seating arrangements. Please inform us of any requests when making your reservation.
Can I order takeout or delivery from Helleskitchen?
Yes, we now offer takeout and delivery options. Please check our website or call the restaurant for more information.
Can I use a gift card for my meal at Helleskitchen?
Yes, we accept some gift cards. Please check with your server or call the restaurant to confirm acceptance before your visit.
Does Helleskitchen have a private event space?
Yes, we have a private event space available for rent. Please contact us for more information and availability.
Do you offer any discounts or promotions?
We occasionally offer special promotions or discounts. Please check our website or follow us on social media for updates.
What should I do if I have a food allergy?
Please inform your server or mention any allergies when making your reservation. Our chefs will do their best to accommodate your needs.
Why is my online reservation not going through?
There may be a technical issue with our website or a glitch in the system. Please try refreshing the page or booking through a different device. If the problem persists, please call the restaurant directly to make your reservation.
What should I do if my order is incorrect or missing items?
We apologize for any mistakes with your order. Please inform your server immediately so we can correct the issue and ensure your satisfaction.
How can I provide feedback about my experience at Helleskitchen?
We welcome all feedback and encourage our customers to leave reviews on our website, social media pages, or review sites such as Yelp.
Can I make a group reservation for a large party?
Yes, we can accommodate large parties. Please call the restaurant directly to make a reservation for a group of six or more.
Is there parking available at Helleskitchen?
Yes, we have a parking lot available for our customers. If the lot is full, street parking is also available.
What should I do if I experience an issue with my gift card?
Please reach out to our team at [insert email or phone number] for assistance with any gift card issues or questions.
Why am I experiencing difficulty logging into my online reservation account?
Please make sure you are using the correct login information. If you are still unable to access your account, please contact us for technical support.
What should I do if I receive an error message when trying to book my reservation online?
If you receive an error message, please try booking at a different time or through a different device. If the issue persists, please call the restaurant directly to make your reservation.
