Hemsidelab FAQ

Answers to your most common questions about Hemsidelab.

Quick, simple, and helpful information at a glance.

What is hemsidelab?
Hemsidelab is a website and platform for creating and managing websites and online stores.
How can I create a website on hemsidelab?
To create a website on hemsidelab, simply sign up for an account and follow the step-by-step instructions.
Why can't I log in to my hemsidelab account?
There may be several reasons for being unable to log in, such as a forgotten password or incorrect login information. Try resetting your password or contact customer support for further assistance.
How much does hemsidelab cost?
The cost of hemsidelab depends on the plan you choose. There are different pricing options available, including a free plan.
Can I cancel my hemsidelab subscription at any time?
Yes, you can cancel your hemsidelab subscription at any time. Keep in mind that some plans may require a minimum commitment period.
How do I add a custom domain to my hemsidelab website?
You can add a custom domain to your hemsidelab website by going to "Settings" > "Domains" and following the instructions provided. You can also contact customer support for assistance.
Can I use hemsidelab to create an online store?
Yes, hemsidelab offers e-commerce capabilities that allow you to create an online store and sell products.
I'm receiving an error message when trying to publish my website. What should I do?
If you are receiving an error message when publishing your website, try clearing your browser's cache and trying again. If the issue persists, contact customer support for further assistance.
How can I change the design or layout of my website on hemsidelab?
You can change the design or layout of your website by selecting a new theme or template from the "Design" tab in your website builder.
Can I create multiple websites on hemsidelab?
Yes, depending on your plan, you can create and manage multiple websites on hemsidelab.
I accidentally deleted some content on my website. Can I retrieve it?
If you have not saved or published the changes on your website, you can usually retrieve accidentally deleted content by using the "Undo" button. If you have already saved or published the changes, you may need to contact customer support for assistance.
How can I optimize my website for search engines on hemsidelab?
You can optimize your website for search engines by adding relevant keywords, meta descriptions, and alt tags to your content. You can also use hemsidelab's SEO tools for further assistance.
Does hemsidelab provide customer support?
Yes, hemsidelab offers customer support through email, live chat, and phone. You can also access their help center for self-guided support.
Can I customize my website's navigation menu on hemsidelab?
Yes, you can customize your website's navigation menu by going to "Navigation" in your website builder and rearranging or adding new menu items.
How do I add images or videos to my website on hemsidelab?
You can add images or videos by using the "Add" button in the website builder, or by dragging and dropping them directly onto your website.
I'm having trouble adding a payment method to my online store on hemsidelab. What should I do?
If you are having trouble adding a payment method, make sure you have selected a plan that includes e-commerce capabilities. If the issue persists, contact customer support for further assistance.
Can I use my own custom code on my hemsidelab website?
Yes, you can add custom code to your website by using the "HTML" widget in the website builder. Keep in mind that hemsidelab does not provide support for custom code.
How can I accept online payments for products or services on my hemsidelab website?
You can accept online payments by setting up a payment gateway, such as PayPal or Stripe, on your online store. This will allow customers to securely and easily pay for products or services on your website.
Does hemsidelab provide hosting for websites and online stores?
Yes, hemsidelab provides hosting for websites and online stores on all of its plans.
Can I integrate social media accounts with my hemsidelab website?
Yes, you can integrate your social media accounts by using the "Social Media" widget in the website builder.
How does hemsidelab ensure website security?
Hemsidelab utilizes industry-standard security measures, such as SSL encryption, to ensure the security of its users' websites and online stores.
I'm experiencing issues with my website's loading speed. How can I fix this?
To improve your website's loading speed, you can try optimizing images, reducing the number of plugins or widgets, and clearing your website's cache. If the issue persists, contact customer support for further assistance.
Can I sell digital products on my hemsidelab online store?
Yes, you can sell digital products on your hemsidelab online store by using the "Digital Products" option when adding a new product.
Is hemsidelab beginner-friendly?
Yes, hemsidelab is designed to be user-friendly, even for beginners with no prior website-building experience. The platform provides step-by-step instructions and a user-friendly drag-and-drop interface.
How can I change my hemsidelab plan?
You can change your hemsidelab plan by going to "Account Settings" > "Billing" and selecting a new plan. Your new plan will be prorated to account for any unused time on your previous plan.
What happens to my website if I cancel my hemsidelab subscription?
If you cancel your hemsidelab subscription, your website will be taken offline. You can still access your account and reactivate your website by resubscribing within a certain time frame.