Heritage Bank Center FAQ

Answers to your most common questions about Heritagebankcenter.

Quick, simple, and helpful information at a glance.

What is heritagebankcenter?
Heritage Bank Center is a multi-purpose event venue located in Cincinnati, Ohio.
How can I purchase tickets for an event at heritagebankcenter?
Tickets can be purchased through the official Heritage Bank Center website, Ticketmaster, or by visiting the Heritage Bank Center box office.
What should I do if I encounter an error message while trying to purchase tickets?
If you encounter an error message, try refreshing the page or clearing your browser's cache. If the issue persists, contact the Heritage Bank Center box office or Ticketmaster for assistance.
What is the seating capacity of heritagebankcenter?
Heritage Bank Center can hold up to 17,556 seats for basketball games and up to 19,000 for concerts.
How can I find out about upcoming events at heritagebankcenter?
You can visit the official Heritage Bank Center website or check their social media pages for updates on upcoming events.
Can I bring outside food or drinks to an event at heritagebankcenter?
Outside food and drinks are not allowed in the venue. However, there are food and beverage outlets available inside.
Are there designated parking areas for heritagebankcenter?
Yes, there are designated parking areas near the venue. You can find more information on the official Heritage Bank Center website.
How can I access the venue if I have a disability?
Heritage Bank Center is wheelchair accessible and has designated seating areas for guests with disabilities. Please contact the box office for further assistance.
What should I do if I lose my ticket to an event at heritagebankcenter?
If you lose your ticket, contact Ticketmaster or the Heritage Bank Center box office for assistance.
Can I get a refund for my ticket if I am unable to attend an event at heritagebankcenter?
Refunds are usually not available for events at Heritage Bank Center. However, you can contact Ticketmaster or the box office for specific guidelines.
How can I get updates about any changes or cancellations for an event at heritagebankcenter?
Updates and announcements regarding event changes or cancellations will be posted on the official Heritage Bank Center website and social media pages.
Is there a dress code for events at heritagebankcenter?
There is no specific dress code for events at Heritage Bank Center, but guests are encouraged to dress appropriately for the event.
Can I bring a camera to an event at heritagebankcenter?
Non-professional cameras are usually allowed, but it depends on the event. Please check the event guidelines or contact the box office for further information.
What can I do if I have lost an item at heritagebankcenter?
Contact the Heritage Bank Center lost and found department for assistance.
Can I bring a bag or backpack to an event at heritagebankcenter?
Bags and backpacks are subject to search upon entry to the venue. Please check the event guidelines or contact the box office for further information.
Are there ATMs available at heritagebankcenter?
Yes, there are ATMs located throughout the venue.
Is smoking allowed at heritagebankcenter?
Heritage Bank Center is a non-smoking venue. Smoking is only permitted in designated outdoor areas.
Can I bring my pet to an event at heritagebankcenter?
Only service animals are allowed inside the venue.
What should I do if I need medical assistance during an event at heritagebankcenter?
Contact the nearest staff member or visit the first aid station located inside the venue.
Is there a coat check at heritagebankcenter?
Yes, there is a coat check available on event days for a fee.
How early can I arrive for an event at heritagebankcenter?
The time for doors opening may vary for each event. Please check the event information or contact the box office for specific information.
Can I bring a gift or present to an event at heritagebankcenter?
It is not recommended to bring gifts or presents to events as they are subject to search and may not be allowed inside the venue.
Are there accommodations for nursing mothers at heritagebankcenter?
Yes, there are private nursing rooms available. Please contact the box office for assistance.
Can I rent a suite or event space at heritagebankcenter?
Yes, you can rent suites or event spaces for private events. Please contact the venue for more information.
Is there public transportation available to heritagebankcenter?
Yes, there are several public transportation options available. Please check the official Heritage Bank Center website for more information.
Can I bring a sign or poster to an event at heritagebankcenter?
Signs and posters are usually allowed, but they must be appropriate and not obstruct the view of other guests. Please check the event guidelines or contact the box office for further information.
Are there age restrictions for events at heritagebankcenter?
Age restrictions may vary for each event. Please check the event information or contact the box office for specific guidelines.
Is there an ATM fee at heritagebankcenter?
ATM fees may vary depending on the bank. Please check with the ATM provider for specific fees.
What should I do if I need help during an event at heritagebankcenter?
If you need assistance during an event, please contact a staff member or go to the nearest information desk located inside the venue.
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