What is hibid?
HiBid is an online platform for buying and selling a wide variety of items through auctions and fixed-price listings.
How do I sign up for hibid?
To sign up for hibid, go to the website and click on the "Register to Bid" button. Fill out the required information and create a username and password.
Can I bid on items without registering for hibid?
No, you need to register for an account in order to bid on items on hibid.
How do I bid on an item?
To bid on an item, click on the item and enter your bid amount in the designated box. You may need to refresh the page to see the latest bids.
Can I retract my bid?
No, bids are binding and cannot be retracted.
How do I pay for items I won on hibid?
Payment methods and procedures vary depending on the individual auctioneer or seller. Contact the auctioneer or seller for payment instructions and accepted forms of payment.
I'm having trouble accessing the website. What should I do?
Try clearing your browser's cache and cookies, and then try accessing the website again. If the problem persists, contact hibid's customer support or try accessing the website using a different device or internet connection.
Why am I getting an error message when trying to bid?
The error message could be due to various reasons, such as an internet connection issue or exceeding your bidding limit. Check your internet connection and try again, or contact hibid's customer support for further assistance.
Why can't I see all the items in a particular auction?
Some auctions may have hidden items that are only visible to registered bidders. Make sure you are logged in and have the appropriate permissions to view all the items in the auction.
Can I bid on items from different auctions at the same time?
Yes, you can bid on items from different auctions at the same time as long as you have registered for each individual auction.
What is a reserve price?
A reserve price is the minimum price that the seller is willing to accept for an item. If the reserve price is not met, the item will not be sold.
Why did I not win an item even though my bid was the highest?
The item may have a reserve price that was not met, or the auctioneer may have accepted a higher bid from another bidder before yours was placed. Contact the auctioneer for more information.
Is there a fee to use hibid?
No, there are no fees to use hibid for bidding or buying items. However, there may be fees associated with shipping or payment for items won.
Can I cancel a bid?
No, bids are binding and cannot be canceled. Make sure to carefully consider your bid before placing it.
What happens if I win an item but later change my mind?
Winning bidders are obligated to pay for and pick up the items they won. If you do not fulfill your obligation, the auctioneer may take legal action against you.
Can I sell items on hibid?
Yes, you can sell items on hibid as long as you are a registered seller and abide by hibid's policies and terms of service.
I am a seller and made a mistake in my auction listing. Can I edit it?
Yes, you can edit an auction listing as long as there are no bids on the item. If there are bids, you can only make minor changes such as correcting spelling errors.
How long do I have to pay for items I won?
Payment deadlines may vary for different auctions. Check the auction information or contact the auctioneer for payment deadlines.
Can I change my shipping address after I won an item?
Contact the auctioneer or seller immediately to see if they can accommodate a change in shipping address. It may not be possible if the item has already been shipped.
Why did my credit card get charged multiple times for the same item?
This may be due to an authorization hold on your credit card, which will be released once the payment has been processed. Contact the auctioneer or seller for more information.
I received a damaged or wrong item. What should I do?
Contact the auctioneer or seller immediately to notify them of the issue and arrange for a return or exchange.
Can I leave feedback for a seller?
Yes, you can leave feedback for a seller by clicking on the "Leave Feedback" button on your orders page.
How do I report a potential fraud or scam on hibid?
If you suspect a seller or buyer is engaging in fraudulent activity on hibid, use the "Report Item" or "Report User" buttons on the auction page. You can also contact hibid's customer support for assistance.
What if I am unable to attend a live auction but still want to bid?
You can use the hibid online bidding system to participate in live auctions remotely. Contact the auctioneer for more information on how to participate.
How do I contact customer support for hibid?
You can contact hibid's customer support by clicking on the "Help" button on the top right corner of the website, or by emailing [email protected].
