What is Highgear?
Highgear is a project management tool that helps you organize and track tasks, projects, and deadlines.
How do I create a new project in Highgear?
To create a new project, click on the Projects tab, then select New Project and fill in the required details.
How can I add team members to a project in Highgear?
You can add team members by clicking on the Members tab within the project, then select Add Member and enter their email address.
Why can't I log in to my Highgear account?
Please make sure you are using the correct email and password combination. You can also try resetting your password through the Forgot Password link on the login page.
How do I view tasks assigned to me in Highgear?
To view tasks assigned to you, click on the Tasks tab and select My Tasks from the dropdown menu.
Can I assign a task to multiple team members in Highgear?
Yes, you can assign a task to multiple team members by clicking on the task and selecting Add User under the Assigned To section.
Can I customize the task categories in Highgear?
Yes, you can customize the task categories by going to Settings and selecting Task Categories from the dropdown menu.
What should I do if I encounter an error message in Highgear?
Please take a screenshot of the error message and contact our customer support team for further assistance.
Can I integrate Highgear with other software or apps?
Yes, Highgear offers integrations with popular software and apps such as Google Drive, Dropbox, and Slack.
How do I delete a project in Highgear?
To delete a project, go to the projects page and click on the Delete Project button at the bottom of the page.
What is the maximum file size for attachments in Highgear?
The maximum file size for attachments in Highgear is 10 MB.
How do I change the due date for a task in Highgear?
To change the due date for a task, click on the task and select the new due date in the Due Date field.
Is Highgear available on mobile devices?
Yes, Highgear has a mobile app available for both iOS and Android devices.
Can I set reminders for tasks in Highgear?
Yes, you can set reminders for tasks by clicking on the task and selecting Set Reminder under the Reminders section.
How do I view completed tasks in Highgear?
You can view completed tasks by clicking on the Tasks tab and selecting Completed Tasks from the dropdown menu.
How do I create subtasks in Highgear?
To create subtasks, click on the task you want to add subtasks to and select Add Subtask under the Subtasks section.
Can I change the priority of a task in Highgear?
Yes, you can change the priority of a task by clicking on the task and selecting the new priority level in the Priority field.
What is the Highgear Resource Planner?
The Highgear Resource Planner is a tool that allows you to see the availability and workload of your team members.
How do I invite team members to join Highgear?
To invite team members, go to Settings and select Team Members from the dropdown menu. Click on Invite New Member and enter their email address.
Can I track time spent on tasks in Highgear?
Yes, you can track time spent on tasks by clicking on the task and selecting Start Timer. Once the task is completed, click on Stop Timer to record the time spent.
How do I change my email address in Highgear?
To change your email address, go to Settings and select My Profile from the dropdown menu. Click on Edit Profile and enter your new email address.
Can I create recurring tasks in Highgear?
Yes, you can create recurring tasks by clicking on the task and selecting Make Recurring under the Recurring section.
How can I archive a project in Highgear?
To archive a project, go to the projects page and click on the Archive Project button at the bottom of the page.
How do I change the time zone in Highgear?
To change the time zone, go to Settings and select Regional Settings from the dropdown menu. Click on the Time Zone field and select the desired time zone.
Can I export data from Highgear?
Yes, you can export data from Highgear by going to Settings and selecting Data Export from the dropdown menu.
How do I view a projects progress in Highgear?
To view a projects progress, go to the projects page and click on the Progress tab. You can also view progress for individual tasks by clicking on the task and selecting the Progress tab.
