What is hoopladigital?
Hoopladigital is a digital media service that allows users to borrow and stream audiobooks, ebooks, movies, TV shows, music and comics from their local library.
How can I access hoopladigital?
You can access hoopladigital through your local librarys website or by downloading the hoopla app on your device.
I am unable to login to hoopladigital. What should I do?
Please make sure you are using the correct library card number and PIN/password. If the problem persists, try resetting your password or contact your local library for assistance.
Can I use hoopladigital without a library card?
No, hoopladigital is only accessible through a valid library card.
Is hoopladigital free to use?
hoopladigital is free for library members to use, however, some libraries may have monthly borrowing limits.
How many items can I borrow from hoopladigital?
The borrowing limit varies by library, but typically users can borrow around 10-12 items per month.
Can I download hoopladigital content to my device?
Yes, some hoopladigital content is available for download on the app. However, once the borrowing period is over, the content will be automatically removed from your device.
Why am I getting an error message when trying to borrow an item on hoopladigital?
This may be due to a technical issue. Please try again later or contact your local library for assistance.
I am experiencing slow loading times on hoopladigital. What can I do?
This could be due to a poor internet connection. Try connecting to a different network or resetting your devices network settings.
Can I renew my hoopladigital items?
No, hoopladigital items cannot be renewed. Once the borrowing period is over, the item will be automatically returned.
How can I return an item on hoopladigital?
Hoopladigital items are automatically returned at the end of the borrowing period. There is no need to manually return them.
Why am I getting a message that my library account is blocked when trying to access hoopladigital?
This may be due to unpaid fines or other restrictions on your library account. Please contact your local library for assistance.
I am unable to open a hoopladigital item on my device. What might be the problem?
This could be due to compatibility issues. Make sure your device is compatible with the file type of the item you are trying to access.
Can I access hoopladigital on multiple devices?
Yes, you can access hoopladigital on multiple devices, but the borrowing limit applies to your entire account, not each individual device.
I accidentally deleted a downloaded hoopladigital item. Can I retrieve it?
No, once a hoopladigital item is deleted, it cannot be retrieved. You will have to borrow it again.
I am getting a message that my hoopladigital account is inactive. What should I do?
This could be due to a technical issue. Please contact your local library for assistance.
Can I renew my hoopladigital account?
Yes, most libraries allow users to renew their hoopladigital accounts. Contact your local library for more information.
Why am I getting a message that my library card is already in use on hoopladigital?
This may be due to another user using your library card to access hoopladigital. Please contact your local library for assistance.
I am unable to stream an audiobook on hoopladigital. What could be the problem?
This could be due to a slow internet connection or an issue with the hoopladigital server. Try again later or contact your local library for assistance.
Can I request for a specific item to be added to hoopladigital?
Yes, you can submit a request to your local library to add a specific item to hoopladigital's collection.
Are there any age restrictions for using hoopladigital?
hoopladigital is intended for adults and children with parental permission. Some libraries may have specific guidelines for children's usage.
Can I watch hoopladigital content on my smart TV?
Yes, you can stream hoopladigital content on many smart TVs through the hoopladigital app.
Why am I getting a message that my library is not a partner with hoopladigital?
This may be because your local library has not yet partnered with hoopladigital. Please contact your library for more information.
How can I get help with using hoopladigital?
You can visit the hoopladigital Help Center on their website or contact your local library for assistance.
My hoopladigital app is not working. What should I do?
Try closing and reopening the app. If the problem persists, try uninstalling and reinstalling the app. If the issue continues, contact your local library for assistance.
Can I access hoopladigital outside of the United States?
Hoopladigital is only available to users within the United States and Canada at this time.
How can I suggest new features or improvements for hoopladigital?
You can submit suggestions through hoopladigital's feedback form on their website or contact your local library.
