Hostinger FAQ

Answers to your most common questions about Hostinger.

Quick, simple, and helpful information at a glance.

What is Hostinger?
Hostinger is a web hosting platform that allows individuals and businesses to create and manage their own websites.
How do I sign up for Hostinger?
To sign up for Hostinger, go to their website and click on the "Get Started" button. Then, follow the prompts to create an account and choose a hosting plan.
What hosting plans does Hostinger offer?
Hostinger offers shared hosting, cloud hosting, VPS hosting, and WordPress hosting plans.
How do I log in to my Hostinger account?
To log in to your Hostinger account, go to their website and click on the "Login" button in the top right corner. Then, enter your email and password associated with your account.
I forgot my password for my Hostinger account. How can I reset it?
To reset your Hostinger account password, click on the "Forgot Password" link on the login page. You will be prompted to enter your email address and follow the steps to reset your password.
Can I transfer my existing website to Hostinger?
Yes, you can transfer your existing website to Hostinger. They offer free website migration services for new customers.
How do I create a website on Hostinger?
To create a website on Hostinger, log in to your account and use their website builder, WordPress installer, or upload your own website files.
Why am I receiving an "invalid domain" message when trying to add a domain to my Hostinger account?
This error message may appear if the domain you are trying to add is already registered with another hosting provider. You will need to either transfer the domain to Hostinger or use a different domain name.
Can I upgrade or downgrade my hosting plan on Hostinger?
Yes, you can upgrade or downgrade your hosting plan at any time through your Hostinger account dashboard.
What payment methods does Hostinger accept?
Hostinger accepts credit/debit cards, PayPal, Bitcoin, and other local payment methods.
I accidentally deleted some files from my website. Can I restore them on Hostinger?
Yes, Hostinger offers daily backups for all hosting plans. You can restore your website files by going to your account dashboard and clicking on the "Backup" option.
How can I contact Hostinger's customer support?
You can contact Hostinger's customer support through their live chat, ticketing system, or by emailing [email protected]
My website is displaying a "500 internal server error". What does this mean?
This error usually means there is an issue with the website's server. It can be caused by incorrect file permissions, faulty scripts, or overloaded servers. Contact Hostinger's customer support for assistance in resolving this error.
What is a CDN and how can I enable it on Hostinger?
A CDN (Content Delivery Network) helps to improve website speed and performance by caching content on servers located around the world. You can enable CDN on Hostinger through their control panel.
Can I use multiple domains on one Hostinger account?
Yes, you can add multiple domains to one Hostinger account, depending on the hosting plan you have chosen.
How can I create a personalized email address on Hostinger?
To create a personalized email address, log in to your Hostinger account and go to the "Email" section. Then, click on the "Add New Email" button and follow the prompts to set up your email address.
I am receiving a "404 page not found" error on my website. How can I fix this?
This error means that the requested webpage does not exist. Check your website's file structure and make sure the page is correctly linked.
My website is down. What should I do?
First, check if there are any server or network outages on Hostinger's status page. If not, contact their customer support for further assistance.
How can I add an SSL certificate to my Hostinger website?
You can add an SSL certificate through your Hostinger account dashboard or by contacting their customer support for assistance.
Is there a limit to how many visitors my website can handle on Hostinger?
There is no specific limit, as it depends on your hosting plan and website's performance. Hostinger offers unlimited bandwidth on their higher-tier hosting plans.
Does Hostinger offer a website backup service?
Yes, Hostinger offers daily backups for all of their hosting plans. You can access and restore your backups through your account dashboard.
How can I check my website's traffic and performance on Hostinger?
You can view your website's traffic and performance through the AWStats tool on Hostinger's control panel.
Can I create a subdomain on Hostinger?
Yes, you can create a subdomain through your Hostinger account dashboard or by contacting their customer support for assistance.
I am receiving a "resource limit reached" error on my website. What does this mean?
This error indicates that your website has exceeded the allocated resources on your hosting plan. You may need to upgrade your plan or optimize your website's performance to resolve this issue.
How can I cancel my Hostinger hosting account?
You can cancel your Hostinger hosting account by going to your account dashboard and clicking on the "Cancel" option. However, keep in mind that this will result in the deletion of all your website's data.
Can I get a refund if I am not satisfied with Hostinger's service?
Hostinger offers a 30-day money-back guarantee for their hosting plans. Contact their customer support for more information on their refund policy.
Is there a user guide or knowledge base for Hostinger?
Yes, you can access Hostinger's knowledge base and user guides through their website. They also have a community forum where you can ask and get answers to your questions.
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