What is Hostiso?
Hostiso is a web hosting company that provides services such as shared hosting, VPS hosting, and dedicated servers.
How can I contact Hostiso for support?
You can contact Hostiso through their 24/7 live chat, email, or phone support.
What is shared hosting?
Shared hosting means that multiple websites are hosted on a single server, making it a more affordable option for small businesses or personal websites.
What is VPS hosting?
VPS hosting stands for Virtual Private Server hosting, where a physical server is divided into smaller virtual servers, giving each website more resources and control than shared hosting.
What is a dedicated server?
A dedicated server means that a single server is solely dedicated to one website or client, providing the client with complete control and flexibility over their hosting environment.
What is included in Hostiso's hosting plans?
Hostiso's hosting plans typically include features such as unlimited bandwidth and disk space, a control panel, email accounts, and advanced security measures.
Can I transfer my existing website to Hostiso?
Yes, Hostiso offers migration services for existing websites. They also provide step-by-step guides for users to transfer their own websites.
What types of web applications can I install with Hostiso?
Hostiso supports a wide variety of web applications such as WordPress, Joomla, Magento, and more. You can install these applications easily through cPanel or Softaculous.
What is cPanel?
cPanel is a control panel that allows users to manage their website and hosting account easily, without requiring advanced technical knowledge.
What is Softaculous?
Softaculous is a software application installer that allows users to easily install and manage various web applications without the need for manual installation.
Can I create and manage my own email accounts with Hostiso?
Yes, Hostiso provides an email manager tool in cPanel for users to create and manage their email accounts associated with their hosting plan.
How can I reset my cPanel password?
You can reset your cPanel password through the Hostiso client portal or contact their support team for assistance.
What should I do if I forget my Hostiso client portal login information?
You can use the "forgot password" feature on the login page or contact Hostiso support for assistance.
Can I upgrade my hosting plan with Hostiso?
Yes, you can easily upgrade your hosting plan through your Hostiso client portal. If you need assistance, you can contact their support team.
How can I cancel my hosting plan with Hostiso?
You can cancel your hosting plan through your Hostiso client portal or by contacting their support team. It is important to note that there may be cancellation fees depending on your contract and plan.
What is Hostiso's uptime guarantee?
Hostiso guarantees an uptime of 99.9% for all their hosting plans. In case of any unexpected downtime, they provide compensation based on their Service Level Agreement.
Why am I seeing a "500 Internal Server Error" on my website?
This error is usually caused by an issue with your website's code or server configuration. You can check your error logs for more information or contact Hostiso support for assistance.
Why am I seeing a "404 Not Found" error on my website?
This error usually occurs when a page or resource on your website cannot be found. Double-check the URL and make sure the file exists on your server. If the issue persists, contact Hostiso support for further assistance.
What should I do if my website is loading slowly?
Slow website loading times could be caused by various factors, such as large file sizes, heavy traffic, or server issues. Check your website's optimization and hosting resources, or contact Hostiso support for assistance.
Why am I getting a "503 Service Unavailable" error on my website?
This error indicates that the server is unable to handle the current request from your website. It could be due to high traffic, server maintenance, or other issues. Contact Hostiso support for assistance if the error persists.
Can I use SSL on my website with Hostiso?
Yes, Hostiso offers free SSL certificates with their hosting plans. You can install and manage your SSL certificate through cPanel.
What should I do if my site is hacked?
If your site is hacked, contact Hostiso support immediately. They provide malware removal services and can assist with securing your website.
How often are backups performed by Hostiso?
Hostiso performs weekly backups for all shared hosting plans. However, it is recommended to also maintain your own backups as an additional precaution.
What should I do if I accidentally delete important files on my website?
If you have a recent backup of your website, you can restore the deleted files from there. Otherwise, contact Hostiso support as they perform backups and may be able to assist you in recovering the files.
What is the refund policy for Hostiso?
Hostiso offers a 30-day money-back guarantee for new hosting accounts. If you are not satisfied with their services, you can request a refund within 30 days from the date of purchase.
Can I use Hostiso for eCommerce?
Yes, Hostiso is suitable for eCommerce websites. They offer features such as SSL certificates, PCI-compliant servers, and various eCommerce web applications.
Does Hostiso provide domain registration services?
Yes, Hostiso offers domain registration services for various extensions such as .com, .net, and more. You can also transfer your existing domain to Hostiso.
What types of payment methods are accepted by Hostiso?
Hostiso accepts various payment methods, including credit cards, PayPal, and bank transfers.
How can I track my usage and resource consumption with Hostiso?
Hostiso provides access to website statistics, resource usage reports, and more through cPanel. You can also contact their support team for more information.
Can I host multiple websites on one Hostiso account?
Depending on the hosting plan you have, you may be able to host multiple websites on a single account. Check with Hostiso for more information or consider upgrading your plan if required.
