HostMonster FAQ

Answers to your most common questions about HostMonster.

Quick, simple, and helpful information at a glance.

What is Hostmonster?
Hostmonster is a web hosting company that provides services for individuals and businesses to create and manage their website.
How do I sign up for Hostmonster?
You can sign up for Hostmonster by visiting their website and choosing a hosting plan that best fits your needs.
What is the typical cost for a hosting plan with Hostmonster?
Hostmonster offers different hosting plans starting from $4.95 per month.
Can I transfer my existing website to Hostmonster?
Yes, you can transfer your existing website to Hostmonster. They offer a free website transfer service for new customers.
How do I transfer my website to Hostmonster?
You can transfer your website to Hostmonster by contacting their customer support team and providing them with your website's login details.
What is the uptime guarantee for Hostmonster?
Hostmonster offers a 99.9% uptime guarantee for their hosting services.
What is the disk space limit for my hosting account?
The disk space limit for your hosting account depends on the plan you have chosen. Hostmonster offers plans with unlimited disk space for most customers.
How do I access my website's control panel?
You can access your website's control panel by logging into your Hostmonster account and clicking on the "cPanel" option under "Hosting" tab.
Can I create customized email addresses with my hosting account?
Yes, you can create customized email addresses with your hosting account through the cPanel.
What is the maximum file size allowed for uploads on Hostmonster?
The maximum file size for uploads on Hostmonster is 50 MB.
Can I install WordPress on my Hostmonster hosting account?
Yes, Hostmonster offers a one-click WordPress installation through their cPanel.
What is the maximum number of databases allowed on Hostmonster?
The maximum number of databases allowed on Hostmonster depends on the hosting plan you have chosen. Most plans offer unlimited databases.
How do I backup my website with Hostmonster?
You can backup your website by logging into the cPanel and selecting the "Backup Wizard" option.
My website is showing an error message. What should I do?
If your website is showing an error message, you can contact Hostmonster's customer support for assistance. They also have a knowledge base with solutions for common errors.
I can't access my website, but I can log into my account. What should I do?
If you are unable to access your website but can log into your account, it could be due to a server issue. Contact Hostmonster's customer support for assistance.
My website is not loading images. What could be the problem?
There could be multiple reasons for images not loading on your website. One possibility is that the image files are corrupt. Try re-uploading the images or contact customer support for assistance.
How do I cancel my Hostmonster account?
You can cancel your Hostmonster account by contacting their customer support or through the cancellation section in your account's control panel.
I want to transfer my domain to another registrar. How can I do that with Hostmonster?
You can transfer your domain to another registrar by contacting Hostmonster's customer support and requesting an authorization code.
Can I upgrade my hosting plan with Hostmonster later on?
Yes, you can upgrade your hosting plan with Hostmonster at any time.
My website is showing a "bandwidth exceeded" error. What does this mean?
This error means that your website has exceeded the bandwidth limitation of your hosting plan. You can upgrade your plan or contact customer support for assistance.
Does Hostmonster offer SSL certificates?
Yes, Hostmonster offers free SSL certificates for all their hosting plans.
How do I access my website's log files?
You can access your website's log files by logging into your Hostmonster account and selecting the "Raw Access Logs" option.
My website is showing the default Hostmonster page. What should I do?
This could be due to incorrect nameserver settings or a server issue. Contact Hostmonster's customer support for assistance.
Can I create subdomains with my hosting account?
Yes, you can create subdomains through the cPanel of your Hostmonster account.
My website is showing a 500 internal server error. What does this mean?
A 500 internal server error means there is an issue with the server powering your website. Contact Hostmonster's customer support for assistance.
Is there a limit on the number of websites I can host with Hostmonster?
The number of websites you can host with Hostmonster depends on the hosting plan you have chosen. Most plans offer unlimited websites.
Can I access my website's files through FTP?
Yes, you can access your website's files through FTP with your Hostmonster account. You will need an FTP client such as FileZilla to do so.
I accidentally deleted important files from my website. Can Hostmonster restore them?
Hostmonster performs daily backups for their customers. Contact their customer support to request a backup restoration.