HotUKDeals FAQ

Answers to your most common questions about HotUKDeals.

Quick, simple, and helpful information at a glance.

What is hotukdeals?
Hotukdeals is a website and app that allows users to share and discover deals, discounts, and offers from various retailers and brands in the UK.
Why can't I access the hotukdeals website?
This could be due to server maintenance or an issue with your internet connection. Try clearing your browser's cache and cookies or accessing the website on a different device.
Why am I unable to create an account on hotukdeals?
You may have entered incorrect information or the email you are trying to use is already registered. If you continue to have issues, contact hotukdeals' customer support for assistance.
How do I find deals on hotukdeals?
You can search for deals by using the search bar or browse through the categories on the homepage. You can also set up deal alerts to receive notifications when a certain product or store is on sale.
What do the blue and red buttons mean on hotukdeals?
The blue button indicates that the deal is still active, while the red button means that the deal has expired.
Can I post deals on hotukdeals?
Yes, anyone can post deals on hotukdeals, but they must abide by the community rules and guidelines.
Why was my deal removed from hotukdeals?
Your deal may have been removed due to not following the community guidelines, containing incorrect information, or being a duplicate.
How do I report a deal on hotukdeals?
If you believe a deal is not genuine or does not comply with the community guidelines, you can report it by clicking the "report" button on the deal.
Why am I getting an error message when trying to redeem a voucher on hotukdeals?
The voucher may have expired or reached its maximum usage limit. Make sure to check the terms and conditions of the voucher before trying to redeem it.
Can I leave a comment or review on hotukdeals?
Yes, you can leave a comment or review on a deal or store page. However, make sure to follow the community guidelines and avoid spamming or promoting your own deals.
How do I change my account password on hotukdeals?
You can change your password by going to "My Profile" and selecting "Change password."
Why am I not receiving hotukdeals' newsletter?
Double-check your email spam or junk folder as the newsletter may have been filtered there. You can also add the hotukdeals email address to your safe sender list.
How do I unsubscribe from hotukdeals' newsletter?
You can unsubscribe by clicking the "unsubscribe" link at the bottom of the newsletter email.
Can I delete my hotukdeals account?
Yes, you can delete your account by going to "My Settings" and selecting "Delete Account."
Why was my comment removed from a deal on hotukdeals?
Your comment may have violated the community guidelines or contained inappropriate content, resulting in its removal.
How do I contact hotukdeals' customer support?
You can contact hotukdeals' customer support by filling out the contact form on their website or by sending them an email at [email protected].
Can I edit my post/deal on hotukdeals?
Yes, you can edit your post or deal by going to "My Profile" and selecting "Edit."
Why is the deal price different from what is displayed on hotukdeals?
The deal price may vary depending on the retailer, location, or time of purchase. Make sure to check the deal's terms and conditions for more information.
How do I change my username on hotukdeals?
Currently, it is not possible to change your username on hotukdeals. You can, however, delete your account and create a new one with your desired username.
Why am I being charged for a freebie on hotukdeals?
The freebie may require you to pay for shipping or adhere to certain conditions. Always check the details of the freebie before claiming it.
How do I become a hotukdeals moderator?
Currently, hotukdeals does not have an open application process for moderators.
Why can't I see all of the images on a deal post?
This could be due to a slow internet connection or a temporary issue with the website. Try refreshing the page or accessing the deal on a different device.
How do I change my email address on hotukdeals?
You can change your email address by going to "My Settings" and selecting "Change Email."
Can I advertise my business on hotukdeals?
No, advertising on hotukdeals is not allowed. Deals must be genuinely available to all users.
Why is my deal being downvoted on hotukdeals?
Other users may have found the deal not to be a good deal or have a better offer. The voting system on hotukdeals is to help users discover the best deals.
How do I delete my comment on a deal on hotukdeals?
You can delete your comment by clicking the "x" button next to it.
Can I use hotukdeals in other countries?
Hotukdeals is currently only available in the UK. However, they have sister websites in other countries such as Germany, France, and Poland.
Why am I being asked to verify my identity on hotukdeals?
Hotukdeals may ask for identity verification for security reasons or if your account shows suspicious activity. If you continue to have issues, contact customer support for assistance.
How do I change my profile picture on hotukdeals?
You can change your profile picture by going to "My Profile" and selecting "Change picture."