What is House of Fraser?
House of Fraser is a British department store that sells a wide range of products, including fashion, home goods, beauty products, and more.
How can I contact House of Fraser customer service?
You can contact House of Fraser customer service by phone, email, or through their website's live chat feature. They also have a customer service hotline for urgent inquiries.
Why am I having trouble logging into my House of Fraser account?
There could be several reasons why you are experiencing difficulty logging into your account. Make sure you are using the correct login credentials and that your internet connection is stable. If the issue persists, you can reset your password or contact customer service for assistance.
How can I track my House of Fraser order?
You can track your order by logging into your account on the House of Fraser website. You will also receive tracking information via email once your order has been shipped.
Can I cancel or change my House of Fraser order?
It is possible to cancel or make changes to your order before it has been shipped. Once your order has been shipped, it cannot be changed or canceled.
Why is my House of Fraser order delayed?
There could be several reasons for order delays, such as high demand, stock availability, or unforeseen circumstances. You can contact customer service for more information on your specific order.
How can I find out about House of Fraser sales and promotions?
You can sign up for House of Fraser's email newsletter or follow their social media accounts to stay updated on their sales and promotions.
Are there any delivery charges for House of Fraser?
Delivery charges may apply depending on your order and location. You can check the delivery information on the product page or during checkout.
What payment methods does House of Fraser accept?
House of Fraser accepts most major debit and credit cards, as well as PayPal and Klarna. You can find more information on payment methods during checkout.
Why is my House of Fraser gift card not working?
If your gift card is not working, it may be expired or have insufficient balance. Contact customer service for more information.
Can I use multiple promotional codes at House of Fraser?
House of Fraser only allows one promotional code per order. Make sure to choose the code that offers the best promotion for your purchase.
What is House of Fraser's price match guarantee?
House of Fraser offers a price match guarantee within 14 days of your purchase. If you find the same product at a lower price elsewhere, they will match that price.
Why is my House of Fraser discount code not working?
If your discount code is not working, it may have expired or have specific usage terms. Make sure to read the terms and conditions before applying the code.
What is the House of Fraser beauty club?
The House of Fraser beauty club is a loyalty program for beauty purchases. Members can earn points for every purchase and receive exclusive perks and rewards.
How can I apply for a House of Fraser credit card?
You can apply for a House of Fraser credit card through their website. You must be a UK resident aged 18 or over to apply.
Why did I receive an incorrect item from House of Fraser?
If you received an incorrect item, it may have been a packing error. Contact customer service for assistance, and they will provide a return label for the incorrect item.
Why is my House of Fraser product out of stock?
Products may go out of stock due to high demand or production delays. You can sign up for email notifications to be informed when the product is back in stock.
How can I find my nearest House of Fraser store?
You can use the store locator feature on the House of Fraser website to find your nearest store. You can also contact customer service for assistance.
Is House of Fraser available for international delivery?
House of Fraser does offer international delivery in select countries. You can check if your country is eligible for delivery during checkout.
Are House of Fraser products authentic?
Yes, all products sold at House of Fraser are authentic and sourced directly from the brand or authorized distributors.
Can I return a House of Fraser sale item?
Yes, you can return a sale item within 14 days of purchase for a refund or exchange. However, some sale items may be final sale and not eligible for a return.
Why am I having trouble with the House of Fraser website?
If you are having trouble with the website, try clearing your browser's cache and cookies. You can also try accessing the site using a different device or browser. If the issue persists, contact customer service for assistance.
