What is Humble Bundle?
Humble Bundle is a digital storefront and distribution platform for video games, ebooks, software, and other digital content.
How do I purchase a bundle on Humble Bundle?
To purchase a bundle, simply go to the Humble Bundles page, select the bundle you want, and click on the "Add to cart" button. Then, follow the checkout process to complete your purchase.
Why am I getting a "payment failed" error when trying to make a purchase?
A "payment failed" error can occur if your payment method is declined, your billing information is incorrect, or there are insufficient funds in your account. Check your payment method and try again, or contact your bank or credit card issuer for assistance.
Can I change the email associated with my Humble Bundle account?
Yes, you can change the email associated with your account by going to your account settings and clicking on the "Edit Account" button. From there, you can update your email and save the changes.
How do I redeem a game key on Humble Bundle?
To redeem a game key, go to your library on the Humble Bundle website and click on the "Redeem a key" button. Then, enter your key and follow the prompts to add the game to your library.
I received an empty or invalid key when trying to redeem a game. What should I do?
If you received an empty or invalid key, please contact Humble Bundle customer support for assistance.
Can I gift a bundle or game from Humble Bundle to someone else?
Yes, you can gift a bundle or game by selecting the "This purchase is a gift" option during checkout. You will then have the option to send the gift to the recipient's email address.
I accidentally purchased the wrong bundle. Can I get a refund?
Humble Bundle has a strict no-refund policy, except in certain circumstances. Contact customer support for further assistance.
How do I download a game from my Humble Bundle library?
To download a game, go to your library and click on the "Download" button next to the game you want to download. The game's files will then be downloaded to your computer.
The game I purchased is not showing up in my library. What should I do?
If a game is not showing up in your library, try refreshing the page and clearing your browser's cache. If the issue persists, contact customer support for help.
Can I play games purchased from Humble Bundle on multiple devices?
Yes, you can play games purchased from Humble Bundle on multiple devices. However, some games may have restrictions on the number of devices you can play on simultaneously.
What are system requirements and where can I find them for games on Humble Bundle?
System requirements are the minimum specifications needed to run a game on your computer. You can find the system requirements listed on the game's page on Humble Bundle or on the game's store page.
How do I report an issue with a game purchased from Humble Bundle?
To report an issue with a game, go to your library and click on the "Report a problem" button next to the game in question. Fill out the form with the details of your issue and submit it.
I'm having trouble redeeming a Steam key from Humble Bundle. What should I do?
If you're having trouble redeeming a Steam key, try redeeming the key through the Steam client instead of the Humble Bundle website. If the issue persists, contact customer support for assistance.
Can I add a game to my Steam library if I purchased it through Humble Bundle?
Yes, you can add a game to your Steam library if you purchased it from Humble Bundle. Simply redeem the key on Steam and the game will be added to your library.
I'm getting a "no payment methods available" error when trying to purchase a bundle. What does this mean?
A "no payment methods available" error indicates that there are no payment methods attached to your account. To fix this, go to your account settings and add a payment method.
Can I cancel a Humble Choice subscription at any time?
Yes, you can cancel a Humble Choice subscription at any time by going to your account settings and clicking on the "Cancel Plan" button.
How do I update my payment information for a Humble Choice subscription?
To update your payment information, go to your account settings and click on the "Edit Payment Information" button. From there, you can add or update your payment method.
I'm getting a "failed to load game data" error when trying to play a game. How can I fix this?
A "failed to load game data" error can occur if there is an issue with the game's files on your computer. Try verifying the game's files through the game's properties on Steam or reinstalling the game.
Can I get a refund for a game purchased through Humble Bundle if it's not working properly on my computer?
Refunds for games purchased through Humble Bundle are subject to the game's publisher's refund policy. Contact customer support for assistance with a potential refund.
How do I contact Humble Bundle customer support?
To contact customer support, go to the Humble Bundle website and click on the "Support" button at the bottom of the page. From there, you can submit a support ticket for assistance.
Can I transfer a game or bundle from my Humble Bundle account to another account?
No, it is not possible to transfer a game or bundle from one Humble Bundle account to another.
I accidentally deleted a game from my library. Can I get it back?
If you accidentally deleted a game from your library, contact customer support for assistance in recovering it.
I'm getting a "404 page not found" error on the Humble Bundle website. What should I do?
A "404 page not found" error can occur if the webpage you are trying to access no longer exists or has been moved. Try refreshing the page, clearing your browser's cache, or contacting customer support for further assistance.
Is Humble Bundle available in all countries?
No, Humble Bundle is not available in all countries. Some games may also not be available in certain regions due to licensing or other restrictions. Check the game's store page for more information.
How can I stay updated on new Humble Bundles and promotions?
To stay updated on new Humble Bundles and promotions, sign up for the Humble Bundle newsletter or follow Humble Bundle on social media platforms such as Twitter and Facebook.
Can I get a physical copy (DVD, CD, etc.) of a game purchased from Humble Bundle?
No, Humble Bundle only sells digital copies of games and does not offer physical copies.
