Hyattcom FAQ

Answers to your most common questions about Hyattcom.

Quick, simple, and helpful information at a glance.

What should I do if I encounter an error while trying to book a reservation on the Hyatt website?
If you encounter an error while booking a reservation, try clearing your browser's cache and cookies and then attempting the booking again. If the issue persists, you can contact Hyatt's customer service for assistance.
Why am I receiving a "server error" message when trying to access the Hyatt website?
This error usually indicates a temporary issue with the Hyatt website's server. You can try refreshing the page or accessing the website at a later time.
How can I resolve the "no availability" error when trying to make a reservation?
This error message means that there are no rooms available for the dates you have selected. You can try changing your dates or selecting a different Hyatt property.
What does the "expired session" error mean when I am in the process of booking a reservation?
This error typically occurs when your browser's session has expired. You can try logging out of your account and then logging back in to continue booking your reservation.
How can I fix the "payment declined" error when trying to make a reservation?
This error message suggests that your payment method was not accepted. You can try using a different card or contact your bank for further assistance.
Why am I getting an "invalid credit card" error when trying to make a reservation?
This error indicates that the credit card information entered is incorrect or invalid. Double-check the information and try again. If the issue persists, contact your credit card provider for help.
What should I do if I receive a "reservation not found" error despite receiving a confirmation email?
This error sometimes occurs when there is a delay in the reservation showing up in Hyatt's system. Wait a few hours and try again. If the issue continues, contact Hyatt's customer service for assistance.
How can I resolve a "page not found" error on the Hyatt website?
This error usually means that the webpage or link you are trying to access is no longer available. You can try navigating to the page from the Hyatt homepage or contact customer service for help.
Why is the webpage not loading when I click on the link provided in my confirmation email?
This could be due to a temporary issue or technical glitch. Try refreshing the page or waiting a few minutes before attempting to access the link again.
What does the "booking not completed" error mean when trying to make a reservation?
This error suggests that there was an issue with the booking process. You can try starting the reservation process again or contact Hyatt's customer service for assistance.
How can I fix the "invalid promo code" error when trying to apply a promotional code to my reservation?
This error message means that the promo code you entered is not valid. Double-check the code and make sure it meets all the requirements for use. If the issue persists, contact Hyatt's customer service for help.
What should I do if my reservation confirmation email did not arrive?
First, check your junk or spam folder. If the email is not there, try contacting Hyatt's customer service to confirm your reservation and request a new confirmation email.
Why did I receive a "room not available" error when trying to use my points for a reservation?
This error usually means that there are no rooms available for points redemption at the selected property or for the specified dates. You can try changing your dates or selecting a different property.
How can I fix the "login error" when trying to access my account on the Hyatt website?
If you are receiving a login error, make sure you are using the correct email and password combination. If you are still having trouble, try resetting your password or contacting customer service for assistance.
Why am I getting a "rate not found" error when trying to book a reservation?
This error message suggests that the rate you are trying to book is no longer available. Try selecting a different rate or contacting customer service for help.
How can I resolve the "system error" message when making a reservation?
If you encounter a system error, try clearing your browser's cache and cookies and then attempting the booking again. If the issue continues, contact Hyatt's customer service for assistance.
What should I do if I receive an "expired promotion" error when trying to use a promotional offer?
This error means that the promotional offer you are trying to use has expired. You can check the terms and conditions of the offer or contact customer service for assistance.
Why am I receiving a "network connection failed" error when trying to access the Hyatt website?
This could be due to a temporary issue with your internet connection. Try refreshing the page or restarting your device. If the issue persists, contact Hyatt's customer service.
How can I fix the "internal server error" on the Hyatt website?
This error typically indicates a temporary issue with the Hyatt website's server. You can try refreshing the page or accessing the website at a later time.
What should I do if I encounter a "card authorization failed" error when making a reservation?
This error message means that your credit card was not authorized for payment. Make sure you are using a valid card and try again. If the issue continues, contact your credit card provider for assistance.
Why am I getting an "input error" when trying to fill out my personal information for a reservation?
This error message suggests that there was an issue with the information entered. Make sure all fields are filled out correctly and try again.
How can I resolve a "server not responding" error on the Hyatt website?
This could indicate a temporary issue with the Hyatt website's server. Try refreshing the page or accessing the website at a later time.
What should I do if I receive a "reservation not confirmed" error despite making a payment?
Contact Hyatt's customer service for assistance as there may have been an issue with the payment process.
Why am I getting an "unauthorized access" error when trying to access my account?
This could mean that you are using incorrect login credentials or your account has been locked for security purposes. Contact customer service for help in accessing your account.
How can I fix the "technical error" message when trying to book a reservation?
This error could be due to a temporary issue with the website's system. Try clearing your browser's cache and cookies and then attempting the booking again. If the issue persists, contact customer service for assistance.