ICA Banken FAQ

Answers to your most common questions about ICA Banken.

Quick, simple, and helpful information at a glance.

What is iCabanken?
iCabanken is a Swedish online banking and financial services platform.
How do I log in to iCabanken?
You can log in to iCabanken by entering your personal identification number and password on the iCabanken website.
I forgot my password, what should I do?
If you have forgotten your password, you can reset it by clicking on the "Forgot password" link on the login page.
I am having trouble logging in, what could be the problem?
There may be several reasons for being unable to log in. Please make sure you are using the correct login information and that your internet connection is stable. If the problem persists, try clearing your browser's cookies and cache.
Can I change my username for iCabanken?
No, your username for iCabanken is your personal identification number and cannot be changed.
How do I update my personal information on iCabanken?
You can update your personal information by logging in to your account and navigating to the settings or profile section.
Is there a mobile app for iCabanken?
Yes, there is a mobile app available for both iOS and Android devices. You can download it from the App Store or Google Play Store.
What should I do if I suspect fraudulent activity on my iCabanken account?
If you suspect any fraudulent activity on your account, please immediately contact iCabanken's customer support and follow their instructions.
How do I transfer money to another account using iCabanken?
To transfer money, log in to your account and go to the transfer section. Follow the instructions to transfer money to any other bank account.
What is the daily transaction limit on iCabanken?
The daily transaction limit on iCabanken is 500,000 Swedish kronor.
I am unable to make a payment, what could be the reason?
There could be several reasons for this, such as insufficient funds, incorrect recipient information, or a technical issue. Please double-check your information and try again. If the problem persists, contact iCabanken's customer support.
Can I make international transfers using iCabanken?
Yes, iCabanken offers international transfer services. However, you may need to activate this feature with your bank before being able to use it.
I received an error message saying "transaction failed," what should I do?
If you receive this error message, please make sure you have sufficient funds in your account and that you are using the correct recipient information. If the problem persists, contact iCabanken's customer support.
How do I set up automatic payments using iCabanken?
To set up automatic payments, log in to your account and navigate to the payments section. Click on "Set up automatic payments" and follow the instructions.
Can I cancel a scheduled payment on iCabanken?
Yes, you can cancel a scheduled payment before the payment date. Log in to your account, go to the payments section, and click on "Scheduled payments" to view and cancel any upcoming payments.
How do I check my account balance on iCabanken?
You can check your account balance by logging in to your account and viewing your account overview page.
I am unable to link my iCabanken account to a payment app, what should I do?
Please make sure you are using the correct login information and that your bank allows linking to payment apps. You may also need to contact iCabanken's customer support for further assistance.
I received an email asking for my personal information, is it legitimate?
No, iCabanken will never ask for your personal information via email. Please do not respond to suspicious emails and report them to iCabanken's customer support.
How do I order a new debit/credit card from iCabanken?
You can order a new card by logging in to your account and going to the cards section. Follow the instructions to order a new card.
I received a new debit/credit card, how do I activate it?
You can activate your new card by logging in to your account and going to the cards section. Click on the "Activate card" option and follow the instructions.
My card was declined, what could be the reason?
There could be several reasons for a declined card, such as insufficient funds, incorrect PIN number, or a technical issue. Please check your account balance and try again. If the problem persists, contact iCabanken's customer support.
How do I report a lost or stolen card?
If your card is lost or stolen, please immediately contact iCabanken's customer support and follow their instructions.
Can I use iCabanken for business banking?
No, iCabanken is only for personal banking services, and it does not offer services for business accounts.
Is iCabanken safe and secure?
Yes, iCabanken uses advanced security measures to protect your personal information and transactions.
How do I contact iCabanken's customer support?
You can contact iCabanken's customer support through their website, by phone, or through the mobile app.
I am still unable to resolve my issue, what should I do?
If you are still unable to resolve your issue, please contact iCabanken's customer support for further assistance. You can also visit any of their physical branches for in-person assistance.