Img2Go FAQ

Answers to your most common questions about Img2go.

Quick, simple, and helpful information at a glance.

What is img2go?
Img2go is an online image editing tool that allows you to make various changes to your images, such as resizing, cropping, adding filters, and more.
How do I use img2go?
To use img2go, simply go to the website and upload your image. Then, choose the desired editing options and click on the "Apply Changes" button. Once the changes are applied, you can download your edited image.
Why can't I upload my image on img2go?
There could be several reasons for this, including an unstable internet connection, an unsupported file format, or a server issue on our end. Please make sure your internet connection is stable and try again. If the issue persists, try converting your image to a supported format, such as JPG or PNG.
Can I edit multiple images at once on img2go?
Yes, img2go allows you to upload and edit multiple images at once. However, there is a limit of 10 images per upload.
Why is my edited image blurry or pixelated?
This may happen if you have applied too many edits to your image, resulting in a loss of quality. Try re-editing your image with fewer changes or start with a high-resolution image for better results.
Is there a maximum file size limit for images on img2go?
Yes, the maximum file size limit for images on img2go is 50MB.
Can I undo changes made to my image on img2go?
Unfortunately, img2go does not have an undo button. However, you can always re-edit your image or upload the original image again.
How can I resize my image on img2go?
To resize your image, click on the "Resize" option in the editing menu and enter the desired dimensions. You can also use the slider to adjust the size.
Why is the text option not working for me on img2go?
This could be due to a browser issue. Please try clearing your browser's cache and cookies and then try again. If the issue persists, try using a different browser.
Can I add watermark to my images on img2go?
Yes, you can add a watermark to your images by clicking on the "Watermark" option in the editing menu and uploading your desired image or text.
Can I remove the img2go watermark from my edited images?
Yes, you can remove the img2go watermark by upgrading to a premium account. Our premium plans offer a watermark-free experience and other exclusive features.
Why am I getting an error message when trying to save my edited image?
This could be due to a server issue on our end. Please try again after some time. If the issue persists, please contact our customer support team for assistance.
Can I use img2go on my mobile device?
Yes, img2go is compatible with both desktop and mobile devices, as it is a web-based tool. However, for a better user experience, we recommend using img2go on a desktop or laptop.
How can I share my edited image on social media from img2go?
After downloading your edited image, you can directly share it on social media by clicking on the share buttons.
Can I edit images without internet access using img2go?
No, img2go requires an internet connection to access and use its editing tools.
Why am I getting a "no image selected" error message on img2go?
This means that you have not uploaded an image to edit. Please upload an image first before trying to apply edits.
Can I add filters to my images on img2go?
Yes, you can add filters to your images by clicking on the "Filters" option in the editing menu and choosing from the various options available.
Is my uploaded image safe and secure on img2go?
Yes, your uploaded images are safe and secure on img2go. We do not share or sell any user data to third parties.
How can I report a bug or technical issue on img2go?
If you encounter a bug or technical issue, please contact our customer support team with detailed information, such as the steps to reproduce the issue and any error messages received.
Can I download my edited images in different formats?
Yes, img2go allows you to download your edited images in various formats, including JPG, PNG, GIF, and BMP.
Do I need to create an account on img2go to use all its features?
No, you do not need to create an account. You can use img2go's editing tools as a guest user. However, creating an account will allow you to access additional features and save your edited images for future use.
Why is my edited image taking a long time to download on img2go?
This could be due to a slow internet connection or a large file size. Please ensure your internet connection is stable and try downloading the image again. If the issue persists, try clearing your browser's cache and cookies.
Can I cancel my premium subscription on img2go?
Yes, you can cancel your premium subscription at any time by going to your account settings. Please note that we do not offer refunds for canceled subscriptions.
Is there a free trial for the premium features on img2go?
Yes, we offer a 7-day free trial for our premium features. You can cancel your subscription before the trial ends to avoid any charges.
How can I contact customer support for img2go?
You can contact our customer support team by sending an email to [email protected] or by filling out the contact form on our website.
Can I use images from img2go for commercial purposes?
No, all images edited on img2go are for personal use only. If you want to use images for commercial purposes, we recommend using royalty-free stock images from a reputable source.
Free Submission
Free Webpage Submission

Submit your webpage using our free tool.

Submit Now