What is Infinite Campus?
Infinite Campus is a student information system used by schools to manage student data, such as grades, attendance, and schedules.
How do I access Infinite Campus?
You can access Infinite Campus through your school's designated website or by downloading the Infinite Campus mobile app.
Why can't I log into Infinite Campus?
There may be several reasons why you are unable to log into Infinite Campus. Please check that you have the correct username and password and that your account is not locked due to too many failed attempts. If the issue persists, contact your school's Infinite Campus administrator.
Can I reset my password for Infinite Campus?
Yes, you can reset your password for Infinite Campus by clicking on the "Forgot Password?" link on the login page. You will be prompted to answer security questions or enter a verification code sent to your email.
I forgot my username for Infinite Campus. How can I retrieve it?
You can retrieve your username for Infinite Campus by clicking on the "Forgot Username?" link on the login page. You will need to enter your email address to receive a reminder of your username.
How can I view my child's grades on Infinite Campus?
To view your child's grades on Infinite Campus, you will need to log into your parent portal account. If you do not have an account, please contact your child's school to request one.
Why am I unable to see all of my child's grades on Infinite Campus?
The grades displayed on Infinite Campus may only show completed assignments. If you do not see a grade for a recent assignment, please contact your child's teacher for more information.
Can I access Infinite Campus from a mobile device?
Yes, you can access Infinite Campus from a mobile device by downloading the Infinite Campus mobile app. It is available for both Apple and Android devices.
How can I change my contact information on Infinite Campus?
You can change your contact information on Infinite Campus by logging into your account and clicking on the "Account Settings" option. From there, you can update your contact information and save your changes.
Why is my student's schedule different on Infinite Campus than the one they received from the school?
The schedule on Infinite Campus may be different due to changes made by the school. Please contact your child's school for the most up-to-date schedule.
My child's attendance is not accurate on Infinite Campus. What should I do?
Please contact your child's school to report any discrepancies in attendance on Infinite Campus. They will be able to make the necessary corrections.
Why am I unable to view my child's report card on Infinite Campus?
Report card access may be limited to specific times of the year by the school. Please check with your child's school for more information on when report cards will be available.
Can I view attendance history on Infinite Campus?
Yes, you can view attendance history for your child on Infinite Campus under the "Attendance" tab.
My child's grades on Infinite Campus seem incorrect. What should I do?
Please contact your child's teacher if you have any concerns about their grades on Infinite Campus. They will be able to provide clarification and make any necessary changes.
How do I report a technical problem with Infinite Campus?
You can report a technical problem with Infinite Campus by contacting your child's school or the Infinite Campus support team. You can also submit a support request through the Infinite Campus website.
Why am I getting a "Session Expired" error message on Infinite Campus?
This error message may occur if you have been inactive on Infinite Campus for too long. Simply refresh the page or try logging in again to continue.
Can I access Infinite Campus in languages other than English?
Yes, Infinite Campus offers translation services for many languages. You can change the language settings in your account preferences.
I am unable to print or save documents from Infinite Campus. How can I fix this?
Please check your browser settings to make sure pop-ups are allowed for Infinite Campus. If the issue persists, contact your school's Infinite Campus administrator for further assistance.
Where can I find the student ID number on Infinite Campus?
The student ID number can be found on your child's report card or by contacting your child's school.
Can I add or edit my child's emergency contact information on Infinite Campus?
No, emergency contact information can only be added or updated by the school. Please contact your child's school if you need to make changes.
How do I view my child's bus information on Infinite Campus?
Bus information can be found on Infinite Campus under the "Transportation" tab. If you do not see any information, contact your child's school to ensure they have submitted the necessary information.
Why am I getting a "Not Authorized" error message on Infinite Campus?
This error message may occur if you are trying to access information that is restricted or not available to you. Please contact your child's school for more information.
My child's schedule shows a class they are not enrolled in. How can I fix this?
Please contact your child's school to address any discrepancies with their schedule on Infinite Campus.
Can I request a transfer or withdrawal for my child through Infinite Campus?
Transfer and withdrawal requests must be made directly through your child's school. Infinite Campus does not have the capability for these requests.
I am getting a "Connection Timed Out" error on Infinite Campus. What should I do?
This error message may occur due to a slow internet connection or heavy traffic on the website. Try refreshing the page or accessing Infinite Campus during off-peak hours.
Is there a way to receive notifications for my child's grades or assignments on Infinite Campus?
Yes, you can set up notifications for grades and assignments through your parent portal account. Click on the "Notifications" option to customize your preferences.
How can I view my child's attendance for a specific class on Infinite Campus?
You can view your child's attendance for a specific class by clicking on the "Attendance" tab and selecting the desired class.
